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Help Desk and Microsoft 365 Administrator
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Job Description
- Req#: 26-00025
Employer Industry: Information Technology Services
Why consider this job opportunity:
- Competitive compensation with healthcare benefits starting on the first day
- Paid training and development opportunities to enhance skills
- Matching 401k to support your financial future
- Work-life balance with a flexible and accommodating work environment
- Opportunity to work on-site four days a week alongside a growing team
What to Expect (Job Responsibilities):
- Support daily IT operations, including end-user support and troubleshooting of Windows 11 and Mac devices
- Maintain Microsoft 365 applications and admin suite, including user account and group administration
- Utilize a ticketing system to respond to IT service requests within SLA guidelines
- Manage IT equipment inventory and asset management
- Collaborate with contract teams to troubleshoot issues and provide technical support
What is Required (Qualifications):
- Minimum of 3-5 years of experience as a Systems or Help Desk Administrator
- Strong skills in Microsoft 365 and Help Desk operations, including VPN setup and device tracking
- Proficiency in configuring and troubleshooting Microsoft Surface Pro and other laptop devices
- Excellent oral and written communication skills for effective collaboration
- Ability to work independently and show initiative in problem-solving
How to Stand Out (Preferred Qualifications):
- Bachelor's degree in technology or computer science or equivalent experience
- Experience with Microsoft Intune and device management
- Familiarity with PowerShell and Microsoft Teams administration
- Knowledge of printer management
- Relevant certifications such as CompTIA A+, CompTIA Network+, or Azure Fundamentals AZ-900
#InformationTechnology #HelpDesk #Microsoft365 #CareerOpportunity #CompetitiveCompensation
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