Remote Jobs

Help Desk Technician

6 days ago

PayCompetitive
LocationRemote
Employment typeFull-Time
  • Job Description

      Req#: 3893386
      Employer Industry: Technology Services for Defense and Commercial Sectors

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within a forward-thinking organization
      - Comprehensive benefits package, including medical, dental, and vision coverage for you and your family
      - Generous retirement savings plan and PTO policy to promote work-life balance
      - Engage with cutting-edge technology and innovative problem-solving in a collaborative environment
      - Fully remote work option allows for flexibility in your work location

      What to Expect (Job Responsibilities):
      - Serve as a Tier III Help Desk Technician and Technical Subject Matter Expert (SME) supporting DOD and commercial Mobile Device Management (MDM) Solutions
      - Independently diagnose, troubleshoot, and resolve complex technical issues across Linux, Windows, Android, and iOS platforms
      - Manage server infrastructure, including building and maintaining OpenVPN Servers and Active Directory
      - Create and maintain Public Key Infrastructure (PKI) components, including certificates and trust chain validation
      - Support on-site customer installations, training events, and operational field activities as required

      What is Required (Qualifications):
      - Proficiency in current Microsoft desktop and Azure server operating systems
      - Exceptional problem-solving skills for resolving issues with complex systems
      - Familiarity with mobile device management tools and policy management
      - Understanding of Active Directory, x509 public key PKI, and certificate authorities
      - Must be a US citizen and pass a background check and drug screening

      How to Stand Out (Preferred Qualifications):
      - Experience with Linux, Docker, and Ansible
      - Familiarity with Postgres database management and CLI database manipulation
      - Knowledge of network encryption methods and containerized services

      #TechnologyServices #HelpDeskTechnician #RemoteWork #CareerOpportunity #DefenseIndustry

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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