• Job Description

  Req#: R0016308
  Would you like to develop a career within Insurance?
  
  Help us provide an outstanding renewals and new business service to our customers across the UK while working for a recognised leading global insurance company here at Markel.
  
  We are looking for dedicated and driven Insurance Sales Advisors who would like to progress their sales career with us. We offer great working hours - no late evenings or weekend working and a fantastic office location in the city centre. Working as part of an encouraging and lively team environment where we offer lots of rewards and benefits for your hard work and achievements.
  
  The role will be taking care of inbound as well as making some outbound telephone calls to insurance customers including those that have received an insurance quote but not yet purchased specialist insurance products, handling online quote referrals as well as re-engaging with lapsed customers from previous years and renewal chasers aiming to convert quotes into business.
  
  There is no cold calling involved in the role, all leads are warm and pre-generated or current customer renewals !
  
  Markel are a global insurance business where we can offer you plenty of career progression opportunities across other area’s such as claims, underwriting and business development.

  What you’ll be doing:

  Making outbound calls to customers – handling quotes, renewals, referrals and contacting lapsed customers with a view to converting these into business

  Handling inbound calls from new and existing customers

  Cross selling complementary insurance products

  Quoting, binding, renewing and taking payment for policies

  Answering customer questions over the telephone, live chat and email & following-up outstanding renewals

  Processing quote referrals within underwriting authority (new business and renewal)

  Handling mid-term adjustments and issuing renewal invitations and other administrative tasks

  Our Must Have's:

  You will have some previous experience working within a sales, telesales or telemarketing environment – either face to face or via telephone

  Experience of working to sales or retention targets would be ideal

  Strong objection handling and negotiating skills as well as the ability to identify and cross sell other suitable products to warm customers

  A confident communicator and have a great customer focused approach

  A drive and enthusiasm for achieving your targets – you will be able to earn monthly commission on achieving team and individual targets along with regular great cash and prize incentives

  Who We Are:

  Markel offers specialist insurance to contractors, consultants, freelancers, self-employed professionals and to the oil & rail sectors via its Markel Direct & Caunce O’Hara brands. We offer a wide range of insurance cover, including professional indemnity, public liability, employers liability, D&O, property, occupational personal accident, legal representation and employment cover, and cyber. We transact business directly with customers through our websites, where customers can get a quote and purchase cover online, as well as through our team of insurance guides assisting customers over the phone. We have high reaching growth plans to increase our presence in our target sectors.

  What’s in it for you:

  • A great salary plus additional bonus, incentives & benefits

  • 25 days’ paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave

  • Fantastic company matched pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, a cycle2work scheme, season ticket loan as well as other great benefits on offer

  • There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support needed to do just that!

  What Next:

  Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

  Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

  We are a Disability Confident Committed employer which means we will you'll have a positive experience applying for a role at Markel and are able to perform at your best. If there are any adjustments we can reasonably make to ensure that the process is accessible for you at every stage please let us know.

  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

• About the company

  Markel Corporation is a holding company for insurance, reinsurance, and investment operations around the world.

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