• Job Description

  Req#: 26001638

  At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

  Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

  As part of the Global Litigation and Investigations Team, the Analyst - Legal, will provide dedicated operations support to the Global Legal Order Processing Unit Center of Excellence in the EMEA region.

  How will you make an impact in this role?

  • Open legal order matters for EMEA regions in case management system
  • Assess the validity of the legal order in accordance with Amex procedures
  • Prepare correspondence to an issuer of a legal request
  • Evaluate legal orders and determine the scope of each request and what data/documents are responsive, research internal platforms for accounts, and identify responsive documents
  • Retrieve responsive documents and data, prepare and timely remit fulfillment packages in accordance with applicable privacy laws and Amex procedures
  • Comply in all aspects with applicable EMEA country specific laws and Amex procedures
  • Regularly collaborate and engage with leaders on the progress of assigned work and raise any doubts or escalations in accordance with Amex procedures
  • Perform other assigned work-related duties as required

  Minimum Qualifications:

  • Excellent verbal and written communication skills in English and one or more other EU languages -German, French or Spanish (native level proficiency)
  • Experienced as a legal assistant in a legal office working under the supervision of litigation attorneys
  • Ability to prioritize, ability to discern critical matters and to meet deadlines
  • Strong computer skills with proficiency in MS Office Suite
  • Able to quickly train on, navigate, and extract information from a variety of databases and information platforms
  • Able to work independently and a team player
  • Strong written and oral communication skills
  • Meticulous attention to detail, able to analyze and problem solve
  • Able to work productively in a fast-paced environment with shifting priorities
  • Excellent organization and time management skills
  • Able to maintain confidentiality of sensitive information

  Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

  We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

  Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

• About the company

  At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

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