Remote Jobs
Live Chat Assistant-Remote
7 days agoWhat's your preference?
Job Description
- Req#: A9C64CFB58
- Respond to patient and client inquiries instantly through our live chat platform
- Provide helpful and accurate information on services, appointments, billing, and support
- Manage multiple live chat conversations simultaneously with speed and professionalism
- Log and document all chat interactions accurately in our CRM system
- Identify and escalate urgent or unresolved issues to the appropriate team
- Deliver a consistently warm, helpful, and professional experience in every chat
- Follow all company communication guidelines and service quality standards
- Adhere strictly to HIPAA guidelines and patient confidentiality protocols at all times
- Competitive pay
- Health, dental & vision benefits (full-time employees)
- Paid time off & paid holidays
- Flexible shift options including evenings and weekends
- Supportive team environment and ongoing coaching
- Career growth and advancement opportunities within ADF Medical Services
JOB OPENING - Live Chat Assistant (Remote) ADF Medical Services Inc.
We're hiring a friendly and attentive Remote Live Chat Assistant to provide real-time online support to our patients and clients. If you're a quick typist with a warm personality and strong written communication skills - this role is perfect for you.
Role: Live Chat Assistant (Remote)
Department: Customer Support & Patient Services
Location: Fully Remote Type: Full-Time / Part-Time
Requirements
What You'll Do:
Benefits
What We Offer:About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.