• Job Description

  Req#: R2022614

  Job Description

  Intapp is looking for a Manager, Account Management for the DealCloud product line. In this role you manage the team that cultivates and grows the existing client base and identifies new opportunities while maximizing customer benefits and adopts our software platform. The Account Managers are responsible for fostering long-term relationships, procuring associated renewals, and turning critically important accounts into deeply engaged, strategic partners. You will be given an opportunity to work with a very talented leadership team of executives.

  What You'll Do:

  • - Manage a team of 7 to 9 Account Managers that own the overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
  • - Coach Account Managers on how to establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
  • - Help in managing the entire sales lifecycle of transactions to ensure visibility into and predictability of the lead-to-close process.
  • - Ensure positive relationships with all employees, customers, partners, and shareholders from your department.
  • - Meet and exceed team upsell opportunities.
  • - Make sure that your team is working with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
  • - Providing guidance on timely and positive resolution of escalated sales-related issues
  • - Communicating with key customers, business partners and executives on significant issues and accomplishments.

  What You'll Need:

  • - 5-7 years of account management experience in software industry
  • -3+ years management experience in software industry
  • - Strong interpersonal communication skills and ability to achieve set goals and deadlines
  • - Natural leadership skills, and ability to mobilize people towards a goal
  • - Ability to pick up new technologies easily
  • - Good understanding of Excel, financial modeling, and financial reporting
  • - Experience with Salesforce or other CRM platforms
  • - Prior experience in closing sales deals at the executive level a plus
  • - Knowledge of the private equity and financial services market preferred

  What you’ll gain at Intapp:

  In return for your passion, commitment, and collaborative approach, we offer:

  • A flexible work environment
  • Generous paid parental leave, including adoptive leave
  • Traditional comprehensive benefits, plus:
    • Generous PTO, with additional companywide paid days off to allow teams to disconnect
    • Wellness programs and benefits provided by Modern Health
    • Paid volunteer time off and donation matching for the causes you care about
    • Home office stipend
    • Women’s Interest Network
  • Open offices and kitchens stocked with beverages and snacks to keep you feeling your best
  • Use of our co-working office spaces around the world
  • Opportunities for personal growth and development among a community of talented professionals who will support you and value your background and diversity of thought
  • Experience at a growing public company where you can make an impact and achieve your goals

  #LI-AC1

  Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.

  Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/.

• About the company

  Intapp powers connected firm management for private equity, investment banking, legal, accounting, and consulting. Our end-to-end, cloud-based, AI-infused connected firm management software unlocks your collective knowledge from first touch to final ou...

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