Wiz
Manager, Technical Account Management (Mid-Atlantic)
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Job Description
- Req#: 4648792006
Employer Industry: Cloud Security
Why consider this job opportunity:
- Salary up to $209,600
- Eligible for participation in the employer's equity plan and potential incentive compensation
- Comprehensive health, dental, and vision insurance
- Flexible paid time off plus 11 paid holidays
- Opportunity for career advancement and growth within a fast-paced startup environment
- Supportive work culture that fosters innovation and collaboration
What to Expect (Job Responsibilities):
- Lead, mentor, and motivate a team of Technical Account Managers (TAMs) to ensure exceptional customer service
- Collaborate with various departments on strategic account plans to enhance customer retention and growth
- Manage account escalations to ensure timely and well-coordinated resolutions
- Develop Success Plans with customers, outlining critical goals and key performance indicators
- Advocate for customer needs across different departments and provide insights on new features
What is Required (Qualifications):
- 7+ years of experience as a TAM, Solutions Engineer, or in a related customer-facing technical role
- 3+ years of experience managing technical customer-facing teams
- Practical understanding of cloud services, architectures, and security best practices
- Familiarity with container technologies (Docker, Kubernetes) and their associated security considerations
- B.S. in Computer Science, Engineering, or a similar field, or equivalent experience
How to Stand Out (Preferred Qualifications):
- CSP-level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer)
- Proven track record of mentoring and managing high-performing technical teams
- Excellent communication and interpersonal skills for engaging with stakeholders at all levels
#CloudSecurity #TechnicalAccountManagement #CareerOpportunity #CompetitivePay #LeadershipRole
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