NHS

Maternity Receptionist/Administrator


This job is now closed

PayCompetitive
LocationNorthampton/England
Employment typeFull-Time
  • Job Description

      Req#: A5452-26-0005?language=en&page=87&sort=publicationDateDesc

      Job summary

      Danes Camp & The Parks is a GP practice operating across 6 sites in Northampton/Milton Keynes. We serve 38000 patients across our 6 sites. We currently have a vacancy for Maternity cover for a Receptionist/Administrator and we are looking for a enthusiastic individual with excellent customer service/communication skills to join our expanding team. You may be required to cover other sites as and when required.

      We are looking for a hard working, committed individual with outstanding work ethics and previous experience with customer service knowledge.

      Main duties of the job

      As a receptionist, you will be the first point of contact both on the telephone and in person for our patients. You will co-ordinate front desk duties and cover general admin.

      About us

      There are site managers based at each practice to oversee the day to day running and work with the GP partners and patients to ensure smooth running of the practices. Some sites are a dispensing practice and work closely with the Primary Care Network to provide care for all our patients. The practice is a teaching practice, provides NHS and Private Surgery for patients and is innovative and forward thinking and will continue to engage with the local areas to provide services needed for the practice population.

      Details

      Date posted

      04 February 2026

      Pay scheme

      Other

      Salary

      £12.71 an hour

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      A5452-26-0005

      Job locations

      Roade Medical Centre

      16 London Road

      Roade

      Northampton

      NN72NN


      Job description

      Job responsibilities

      To greet callers at the reception desk, establishing their needs and requirements. Where possible to deal with patients needs personally or directing them to the correct person who is able to help.

      To make appointments for patients via the computerised appointments system.

      To answer the telephone politely and efficiently in accordance with the practice guidelines.

      To deal with patients wishing to register with the surgery, determining the appropriate type registration, ensuring the paperwork is completed fully and correctly by the patient.

      • Action workflow requests in a timely manger
      • Workflow to be checked on a regular basis requests to be 2 weeks old before action
      • cover adhoc duties when required
      Job description

      Job responsibilities

      To greet callers at the reception desk, establishing their needs and requirements. Where possible to deal with patients needs personally or directing them to the correct person who is able to help.

      To make appointments for patients via the computerised appointments system.

      To answer the telephone politely and efficiently in accordance with the practice guidelines.

      To deal with patients wishing to register with the surgery, determining the appropriate type registration, ensuring the paperwork is completed fully and correctly by the patient.

      • Action workflow requests in a timely manger
      • Workflow to be checked on a regular basis requests to be 2 weeks old before action
      • cover adhoc duties when required

      Person Specification

      Experience

      Essential

      • Good communication skills and IT Knowledge
      • Experience of working with the general public

      Desirable

      • Experience of working in a GP practice would be an advantage but not essential

      Qualifications

      Essential

      • GCSE grade A to C in English and Maths
      Person Specification

      Experience

      Essential

      • Good communication skills and IT Knowledge
      • Experience of working with the general public

      Desirable

      • Experience of working in a GP practice would be an advantage but not essential

      Qualifications

      Essential

      • GCSE grade A to C in English and Maths

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      The Parks Medical Practice

      Address

      Roade Medical Centre

      16 London Road

      Roade

      Northampton

      NN72NN


      Employer's website

      https://www.theparksmedicalpractice.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      The Parks Medical Practice

      Address

      Roade Medical Centre

      16 London Road

      Roade

      Northampton

      NN72NN


      Employer's website

      https://www.theparksmedicalpractice.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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