• Job Description

  Req#: 4414 117

  Department(s): Program of All Inclusive Care for the Elderly (PACE)
  Reports to: Manager Clinic Operations
  FLSA status: Non-Exempt
  Salary Grade: C - $43,281 - $61,798

  Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Friday , November 10, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date.

  About CalOptima Health

  CalOptima Health is the single largest health plan in Orange County, serving 880,000 members, or one in four residents. Our motto — "Better. Together.” — is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community’s health. If you’re looking for an opportunity to work for an organization dedicated to improving local health care and serving the needs of the most vulnerable, we encourage you to join CalOptima Health.

  About the Position

  The Medical Assistant (PACE) will work under the general supervision of the Clinic Nurse and within regulatory practice. The incumbent will assist in the provision of direct participant care by performing routine procedures, technical and clerical support services in a clinical setting. The incumbent may administer intramuscular, subcutaneous or intra-dermal injections and may perform skin tests, administer oral medications, venipunctures and skin punctures for blood specimens.

  Duties & Responsibilities:

  • Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
  • Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
  • Performs and documents accurate preliminary data collection and collects data on each participant to be seen in the clinic, including but not limited to vital signs (temperature, blood pressure, pulse, weight, height, respirations), allergies, medications, pain scale, participant’s complaints/symptoms and immunologic status.
  • Assists medical provider/primary care provider (PCP); carries out medical provider’s orders by performing requested tests such as, but not limited to, glucometer test, urine dip test, administration of purified protein derivative and tuberculosis tests, audio testing, setup and assistance with minor procedures pelvic exam setup and assistance, phlebotomy draws, Electrocardiogram (EKGs), ear lavage and injections.
  • Schedules routine/follow-up appointments, follows up on missed appointments and makes phone calls as directed.
  • Maintains charting/records by documenting pertinent participant information, procedures, medications and injections administered, as well as participant responses and report findings to the medical provider.
  • Records and signs, symptoms, reactions and progress of participants and reports findings to the medical provider.
  • Assists with maintaining logs for the clinic.
  • Assists with the care and handling of supplies, equipment and instruments.
  • Assists with the front office desk by answering phones, communicating with appropriate disciplines for participant issues or appointments and rooming for specialty appointments.
  • Completes other projects and duties as assigned.

  Experience & Education:

  • Medical Assistant certification from an accredited school required.
  • 3 years of work experience with at least 1 year working with the frail or elderly population required.
  • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying.
  • CPR and First-Aid Certification required or must be obtained within six (6) months of date of hire.

  Preferred Qualifications:

  • Experience in a medical office or hospital within the last 3 years.
  • Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese).

  Physical Demands and Work Environment:

  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Physical Demand	Infrequent 0-9%	Occasional 10-33%	Frequent 34-65%	Continuous 66% + of day	Description of physical demand
  Move/Transport/ Position	X	Assists/supports participants from a seated to standing position for up to 75 lb. & for ambulation for up to 100 feet at a time.
  Position/Install/ Remove	X	Reaches toward &/or over participants to assist them & moves &/or picks up items.
  Moves/Traverses	X	Moves throughout the PACE Clinic & Center.
  Positions Self	X	Positions self to draw blood, check on participant's skin integrity (head to toe) & tend to other participant care needs.
  Operates/Uses/ Prepares/ Inspects	X	Operates medical equipment to assist with nursing care & provide appropriate treatment to participants.
  Detects/Determines/ Identifies/Recognizes/ Observes/Inspects/ Assesses	X	Monitors & reports on participant’s functions & changes in condition.
  Communication	X	Communicates with participants, families & staff about participant's condition & needs. Must be able to exchange accurate information regarding participant care.

  Work Environment: Employee must be able to work effectively within an interdisciplinary team model, interfacing and collaborating with a wide range of clinical and social services disciplines who work together to manage the PACE members’ care. The work setting is in an Adult Day Health Center and primary care clinic environment with moderate noise levels and controlled temperatures. Exposed to inside environmental conditions, blood-borne pathogens, respiratory hazards and other potentially hazardous airborne and/or contagious diseases. Low risk for contamination when adhering to universal precautions.

  About our Benefits & Wellness options:

  At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options.

  CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together.

  CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics.

  If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.

• About the company

  CalOptima is a county organized health system that administers health insurance programs for low-income children, adults, seniors and people with disabilities in Orange County.

Notice