• Job Description

  Req#: 36982
  Overview
  
  
  Join RCCA as a Scheduling Coordinator and play a vital role in ensuring a seamless patient experience!
  As a Scheduling Coordinator, you'll assist with organizing, sorting, and filing all incoming and outgoing patient information. Files, locates, retrieves, and delivers medical records and/or electronic medical records as assigned.
  Become a crucial link in our healthcare team, helping us deliver exceptional care every day.
  Employment Type: Full Time
  Location: West Hartford, CT
  Compensation: $20.00 - $25.00 Per Hour
  Compensation packages based on your unique skills, experience, and qualifications
  As of the date of this posting, RCCA offers a comprehensive benefits package for this position, subject to eligibility requirements. In addition to the salary, we provide: Health, dental, and vision plans, Wellness program, Health savings account - Flexible spending accounts, 401(k) retirement plan, Life insurance, Short-term disability insurance, Long-term disability insurance, Employee Assistance Program (EAP), Paid Time Off (PTO) and holiday pay, Tuition discounts with numerous universities.
  We believe these benefits underscore our commitment to the well-being and professional growth of our employees.
  
  Responsibilities
  
  
  • Scan and attach all internal and external correspondence and electronic medical reports into patient medical record chart according to filing system.
  • Assists with answering phones, taking messages and documenting process.
  • Prints, mails, and/or faxes patient chart information as requested and authorized. Documents all processes.
  • Releases medical records information to persons or agencies according to State and Federal regulations.
  • Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts.
  • Submits request for chart retrieval from storage if needed to comply with a medical records request.
  • Follows policies and procedures to contribute to the efficiency of the front office Provides back-up assistance as needed by front office staff.
  • Sends out dictations to referring providers via manual faxing, right fax, or electronically “Direct Message” (direct message via EMR is required for MIPS.
  • Sends outgoing faxes and distributes incoming faxes.
  • Prepares correspondence, memos, forms and other typing as requested by supervisor.
  
  Qualifications
  
  
  • High school diploma or equivalent required.
  • Position is entry level and requires 0-3 years’ experience, preferably in a medical office setting.
  • Previous experience in a medical records’ experience preferred.
  • Knowledge of electronic health record systems.
  • Time Management, Organization, Attention to Detail, and Quality Focus skills needed.
  WORK ENVIRONMENT:
  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.
  
  
  • High school diploma or equivalent required.
  • Position is entry level and requires 0-3 years’ experience, preferably in a medical office setting.
  • Previous experience in a medical records’ experience preferred.
  • Knowledge of electronic health record systems.
  • Time Management, Organization, Attention to Detail, and Quality Focus skills needed.
  WORK ENVIRONMENT:
  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.
  
  
  • Scan and attach all internal and external correspondence and electronic medical reports into patient medical record chart according to filing system.
  • Assists with answering phones, taking messages and documenting process.
  • Prints, mails, and/or faxes patient chart information as requested and authorized. Documents all processes.
  • Releases medical records information to persons or agencies according to State and Federal regulations.
  • Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts.
  • Submits request for chart retrieval from storage if needed to comply with a medical records request.
  • Follows policies and procedures to contribute to the efficiency of the front office Provides back-up assistance as needed by front office staff.
  • Sends out dictations to referring providers via manual faxing, right fax, or electronically “Direct Message” (direct message via EMR is required for MIPS.
  • Sends outgoing faxes and distributes incoming faxes.
  • Prepares correspondence, memos, forms and other typing as requested by supervisor.

• About the company

  City of Hope is a private, not-for-profit clinical research center, hospital and graduate medical school located in Duarte, California, United States.

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