• Job Description

  Req#: 2907

  We appreciate your interest in our organization and assure you that we are sincerely interested in your qualifications. A clear understanding of your background and work history will help us potentially place you in a position that meets your objectives and those of the organization. Qualified applicants are considered for positions without regard to race, color, religion, sex (including pregnancy, childbirth and breastfeeding, or any related medical conditions), national origin, ancestry, age, marital or veteran status, sexual orientation, gender identity, genetic information, gender expression, military status, or the presence of a non-job related medical condition or disability (mental or physical).

  **This is a full-time temporary position. If selected, onboarding will be completed through a staffing agency.**

  About us

  Kern Health Systems is dedicated to improving the health status of our members through an integrated managed health care delivery.

  Essential Duties and Responsibilities:
  
  • Strive to live and practice KHS’ Mission, Vision and Values (MVV) every day, and
  strongly commit to advance the organization’s strategic plan.
  • Open all incoming mail and distribute the mail to the appropriate department/person
  according to departmental policy. Date stamps each piece of mail with current date.
  • Handle department returned mail and maintain the returned mail file. Correct addresses
  and re-mail as necessary.
  • Answer incoming calls and document interactions with callers in CRM
  • Make outgoing calls and document interactions with callers in CRM.
  • Composes simple letters, memos, confidential reports, and completes standard forms
  from information received in handwritten or typed form, generally without being given
  specific oral or written instructions.
  • Maintains departmental inventory.
  • Creates manual and electronic files; searches for files; retrieves information from files; monitors use of confidential and miscellaneous files and their contents; purges files and/or information from files; closes files.
  • Operates a variety of office machines such as, copier, facsimile, and multiple line
  telephone systems.
  • Retrieve copies of documents from files or scanned documents as requested by staff and
  other departments.
  • Keep record in files of all documents that are pulled.
  • Scan documents as needed.
  • Answer phones and screen calls.
  • Assists management staff and other departments in completing special projects, as
  assigned.
  • Performs other job-related duties as required.
  • Adheres to all company policies and procedures relative to employment and job
  responsibilities.
  Employment Standards:
  
  Education: High School Diploma from an accredited school or equivalent; (diploma or GED
  certificate required).
  Experience : Two (2) years’ office clerical experience preferably in the managed care and /or health insurance industry. Typing skill of 30 WPM required.
  Certifications:
  • Bilingual Spanish/English Certification preferred

  We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis.

• About the company

  Welcome to Kern Family Health Care, where your health is our mission.

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