• Job Description

  Req#: C9263-26-0115?language=en&page=202&sort=publicationDateDesc

  Job summary

  Case Management of specialised commissioned within the Provider Collaborative within the defined population:CAMHSAdult Secure ServicesAdult Eating DisordersPerinatal

  Specific Responsibility for the Provider Collaborative population but will support fellow Case Mangers in their roles within the Provider Collaborative (PC), Regional and National role.

  The role is integral in ensuring that Cumbria, Northumberland, Tyne and Wear NHSFT and Tees, Esk and Wear Valleys NHSFT as lead providers meet their accountabilities and responsibilities in terms of commissioning for quality. To provide clinical assurance to the PC.

  As a Case Manager, the post holder will work as part of a dynamic team in delivering an effective service to ensure safe and effective care pathways are in place for all service users from their Provider Collaborative (PC) in specialised mental health care settings, within the NHS and Independent sectors.

  Main duties of the job

  Provide clinical assurance and quality oversight for the defined population of commissioned services.

  Managing individual patient pathways to ensure quality services and care planning outcomes are achieved.

  Work and engage with internal and external stakeholders on a range of sensitive issues.Nurture key relationships and maintain networks internally and externally, including national networks.

  To provide links with Integrated Care Systems (ICS) and their commissioned services within the PC to ensure there is a co-ordinated approach to care and discharge planning, which results in robust and effective care packages.

  Detailed knowledge of legal issues pertaining to the specialist service,Detailed operational knowledge of specialised secure, forensic and CAMHs, Deaf, Eating Disorder and Perinatal services, including risk assessment/management.Knowledge of the CAMHS, Forensic, Deaf, Eating Disorder and Perinatal and secure agenda/policy and its application in specialised services.

  Able to perform to high level in clinical setting, holding services to account and ensuring effective use of Provider Collaborative resources.Case management skills, focussing on the needs of the individual and the context of their pathway in relation to all clinical and legal processes.

  The post holder will be able to travel across the PC region as well as national travel requirements on a regular basis to support the quality oversight of services and patient care.

  About us

  We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

  NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.

  Details

  Date posted

  12 February 2026

  Pay scheme

  Agenda for change

  Band

  Band 8a

  Salary

  £55,690 to £62,682 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  263-SS26-011-AB

  Job locations

  St NIcholas Hospital

  Jubilee Road

  Gosforth, Newcastle Upon Tyne

  NE3 3XT

  
  

  Job description

  Job responsibilities

  Please find attached job description for full details.

  Advertising date : 12th February 2026

  Closing date : 26th February 2026

  We welcome your application.

  Job description

  Job responsibilities

  Please find attached job description for full details.

  Advertising date : 12th February 2026

  Closing date : 26th February 2026

  We welcome your application.

  Person Specification

  Education and Qualification

  Essential

  • Registered Mental Health or Learning Disability Nurse or registered health/social care professional.

  Desirable

  • Educated to masters level or equivalent level of experience of working at a senior level in specialist area.

  Knowledge and Experience

  Essential

  • Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
  • Detailed knowledge of legal issues pertaining to the specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and child protection legislation.
  • Detailed operational knowledge of secure services, including risk assessment/management
  • Evidence of post qualifying and continuing professional development.
  • Must understand the background to and aims of current healthcare policy and appreciate the implications of this on engagement.

  Skills and competencies

  Essential

  • Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.
  • Development and maintenance of therapeutic alliance with service users and their families/carers.
  • High-level management skills, able to perform to high level in clinical setting, holding services to account and ensuring effective use of PC resources.
  • Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
  • Development and maintenance of therapeutic alliance with service users and their families /cares.

  Values and Behaviours

  Essential

  • Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes.

  Person Specification

  Education and Qualification

  Essential

  • Registered Mental Health or Learning Disability Nurse or registered health/social care professional.

  Desirable

  • Educated to masters level or equivalent level of experience of working at a senior level in specialist area.

  Knowledge and Experience

  Essential

  • Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
  • Detailed knowledge of legal issues pertaining to the specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and child protection legislation.
  • Detailed operational knowledge of secure services, including risk assessment/management
  • Evidence of post qualifying and continuing professional development.
  • Must understand the background to and aims of current healthcare policy and appreciate the implications of this on engagement.

  Skills and competencies

  Essential

  • Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.
  • Development and maintenance of therapeutic alliance with service users and their families/carers.
  • High-level management skills, able to perform to high level in clinical setting, holding services to account and ensuring effective use of PC resources.
  • Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
  • Development and maintenance of therapeutic alliance with service users and their families /cares.

  Values and Behaviours

  Essential

  • Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

  Address

  St NIcholas Hospital

  Jubilee Road

  Gosforth, Newcastle Upon Tyne

  NE3 3XT

  
  

  Employer's website

  https://www.cntw.nhs.uk/careers/ (Opens in a new tab)

  Employer details

  Employer name

  Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

  Address

  St NIcholas Hospital

  Jubilee Road

  Gosforth, Newcastle Upon Tyne

  NE3 3XT

  
  

  Employer's website

  https://www.cntw.nhs.uk/careers/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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