• Job Description

  Req#: R-0000155605

  Job Description

  What is the opportunity?
  Working for the transfer agent you will be processing all unit holder transactions for both registered and non-registered products. Your responsibilities also include responding to account inquiries on a timely basis, identifying and resolving issues/and problems, and providing administrative support for internal
  advisory channels. As part of this dynamic team, you will also be expected to master various specialist roles as part of their progression through the various roles in the department.

  For more information, please visit: https://www.rbcgam.com/en/ca/

  
  What will you do?

  • Process all Mutual Fund Transactions for individual, accredited and institutional investors
  • Verify that all proper paperwork is received and complete; also ensure that appropriate follow-up takes place for any outstanding issues
  • Ensure that all compliance and procedures are accurate
  • Document and update procedure manuals and workbooks where required
  • Represent the team in various working groups
  • Act a strong resource and support for Staff Members

  What do you need to succeed?
  Must Have

  • Post-Secondary Education
  • Excellent knowledge of MS Word, Outlook and Advanced Excel
  • Working knowledge of PowerPoint and the Internet
  • Strong analytical and communication skills

  Nice to Have

  • Experience processing financial transactions, performing quality assurance checks and being able to interpret complex instructions
  • Experience processing corporate, institutional and trust accounts, RRSP, RESP, RRIF and TFSA products within a back office environment
  • IFIC or CSC
  • Experience in dealing with external dealers, custodians, fund companies and various government bodies
  • Experience with Unitrax, Fundserv or Dataphile

  What’s in it for you?
  We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program which include competitive compensation and flexible benefits
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to building close relationships with clients

  
  The expected salary range for the above position is $52,000 - $57,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs.
  
  This position may be eligible to receive a discretionary/variable incentive payment.
  
  RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
  

  • Drives RBC’s high-performance culture
  • Enables collective achievement of our strategic goals
  • Generates sustainable shareholder returns and above market shareholder value

  Job Skills

  Customer Knowledge, Customer Service, Customer Service Management, Group Problem Solving, Identifying Sales Opportunities, Interpersonal Relationship Management, Oral Communications, Perseverance and Follow-Through, Product Services, Sales Activities

  Additional Job Details

  Address:

  WATERFRONT CENTRE, 200 BURRARD ST:VANCOUVER

  City:

  Vancouver

  Country:

  Canada

  Work hours/week:

  37.5

  Employment Type:

  Full time

  Platform:

  WEALTH MANAGEMENT

  Job Type:

  Regular

  Pay Type:

  Salaried

  Posted Date:

  2026-01-15

  Application Deadline:

  2026-04-02

  Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

  Our Employment Opportunities

  At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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  Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

  RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

• About the company

  Royal Bank of Canada (RBC), is a diversified financial services company. The Company provides personal and commercial banking, wealth management services, insurance, investor services and capital markets products and services on a global basis. The Com...

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