• Job Description

  Req#: 38763
  Company Overview:
  
  Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary of Forward Air, a leading asset-light provider of transportation services across the United States, Canada and Mexico. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first- and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. We are more than a transportation company. Forward is a single resource for your shipping needs.
  Position: Operations Agent
  Core Responsibilities & Duties:
  • Provide and process rate quotes and service orders for shipments while maintaining customer satisfaction
  • Daily contact with vendors to obtain pricing, tracking, and bookings
  • Daily monitoring of shipment status
  • Invoice shipments
  • Compile reports and provide support to other staff members
  • Resolve customer issues by investigating transactions, developing solutions, and making recommendations to management
  • Work in conjunction with sales and management to establish, implement, and maintain client specific needs
  • Ensure compliance with Transportation Security Administration (TSA) and local & federal regulations
  • Other duties as assigned
  Job Requirements & Qualifications:
  • Bachelor’s degree in business or related field, or equivalent years of experience
  • Exceptional verbal and written communication skills with the ability to work with all levels of the organization
  • Basic to advanced computer skills
  • Demonstrate the ability to work in a fast-paced environment
  What We Offer:
  • Competitive base salary
  • Two weeks of paid time off within the first year of employment, sick time and holidays
  • Company provided life insurance
  • Health, vision, and dental insurance options
  • Commuter benefit plan
  • Optional supplemental life insurance
  • 401(k)
  • Wellness program
  • A great place to work with a terrific culture

• About the company

  Forward Air Corporation is a freight and logistics company. The Company provides less-than-truckload (LTL), truckload, intermodal and pool distribution services across the United States and in Canada. The Company's segments include Expedited LTL, Truck...

Notice