• Job Description

  Req#: C9214-26-0069?language=en&page=35&sort=publicationDateDesc

  Job summary

  We're looking for a motivated and enthusiastic individual to join our team as an Outpatient Clinic Receptionist. If you have a keen eye for detail and a genuine passion for delivering excellent patient and customer care, we'd love to hear from you.

  In this role, you'll be the welcoming face of our clinics, supporting patients as they arrive, booking them in, and arranging follow-up appointments to help keep our services running smoothly. Weekend work will be included on a rota basis, and full details will be discussed at interview.

  If you're ready to make a real difference and support the delivery of high-quality healthcare, apply now and become part of a team that truly lives the Trust's values every day.

  Main duties of the job

  To understand the role in more detail, please refer to the attached job description and person specification.

  About us

  We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

  Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here.

  We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

  We know happy colleagues deliver better care. All our teams work in a supportive environment, which nurtures your wellbeing and provides opportunities for development and progression. We do not just care for our patients, we also care for you.

  We have an open, inclusive and diverse culture and we would like you to be part of the team.

  Details

  Date posted

  02 February 2026

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,465 a year per annum pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  214-CSTO-7678567

  Job locations

  Mansfield Community

  Mansfield

  NG18 5QJ

  
  

  Job description

  Job responsibilities

  To understand the role in more detail, please refer to the attached job description and person specification.

  Job description

  Job responsibilities

  To understand the role in more detail, please refer to the attached job description and person specification.

  Person Specification

  Knowledge

  Essential

  • Computer literate, with experience of using a keyboard.
  • Excellent communication skills.

  Desirable

  • Knowledge of Careflow PAS
  • Knowledge of CRIS
  • Knowledge of Endo Base
  • Knowledge of Medi Logic
  • Knowledge of Cardio Base
  • NHS experience in general

  Qualifications

  Essential

  • To be educated to O'level / GCSE equivalent or to have previous administration experience

  Desirable

  • To possess GCSE A-C passes including Math and English equivalent

  Contractual Requirements

  Essential

  • Regular attendance and willingness to work flexible hours as necessary including weekends
  • Must be able to travel between sites if required
  • Ability to sit for prolonged periods

  Experience

  Essential

  • Clerical experience
  • Customer care experience.

  Desirable

  • 18 week RTT knowledge and experience

  Person Specification

  Knowledge

  Essential

  • Computer literate, with experience of using a keyboard.
  • Excellent communication skills.

  Desirable

  • Knowledge of Careflow PAS
  • Knowledge of CRIS
  • Knowledge of Endo Base
  • Knowledge of Medi Logic
  • Knowledge of Cardio Base
  • NHS experience in general

  Qualifications

  Essential

  • To be educated to O'level / GCSE equivalent or to have previous administration experience

  Desirable

  • To possess GCSE A-C passes including Math and English equivalent

  Contractual Requirements

  Essential

  • Regular attendance and willingness to work flexible hours as necessary including weekends
  • Must be able to travel between sites if required
  • Ability to sit for prolonged periods

  Experience

  Essential

  • Clerical experience
  • Customer care experience.

  Desirable

  • 18 week RTT knowledge and experience

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Sherwood Forest Hospitals NHS Foundation Trust

  Address

  Mansfield Community

  Mansfield

  NG18 5QJ

  
  

  Employer's website

  https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Sherwood Forest Hospitals NHS Foundation Trust

  Address

  Mansfield Community

  Mansfield

  NG18 5QJ

  
  

  Employer's website

  https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice