• Job Description

  Req#: req9226

  What You'll Be Doing

  The EMS Field Training Officer assures the citizens and visitors of Wake County receive prompt, compassionate, clinically excellent emergency medical care in a highly reliable, efficient and professional manner with a specific focus on the training, education, precepting and evaluation of emergency medical series personnel at all credential levels. The EMS Field Training Officer directly manages and evaluates probationary employees and employees needing remedial work. In addition, they provide direct delivery of training material through small group and one-on-one sessions. A successful candidate is someone with a high level of critical thinking, problem solving, multitasking ability, prioritization and interpersonal skills as well as communication skills both written and verbal. In addition, candidates should possess in-depth emergency medical services knowledge and advance skills.
  

  Key Responsibilities:
  

  • Perform advanced life support skills utilizing liberal standing order protocols to guide patient care
  • Provide comfort and compassion to patients and family
  • Interview and assess patients, family members and bystanders to assist in the development of a patient care plan
  • Lift and carry equipment, stretchers and patients to facilitate response to and transport patients
  • Effectively and efficiently utilize technology such as in-vehicle navigation, laptop computers, biomedical equipment, computer aided dispatch, online education portals, online evaluation software, etc.
  • Evaluate employee performance through direct observation and review of clinical and operational performance reports
  • Draft employee evaluations and plan and conduct effective meetings related to employee performance
  • Effectively and respectfully communicate to individuals and groups in both written and verbal form
  • Develop employee goals/expectations and assist employees with implementation of these goals and/or achieving these expectations
  • Coordinate with the Division of Professional Development, FTEP Coordinator and others in the evaluation and management of new employees or employees being remediated
  • Act as a mediator and interpret and enforce policies, protocols and work standards
  • Plan, schedule and conduct meetings
  • Safely and respectfully operate an emergency vehicle in both non-emergency and emergency mode at all times of day and in all types of weather
  • Understand scene management and the Incident Command System
  • Must be able to effectively operate within an Incident Command System
  • Must also be able to direct the work of others in a collaborative and cooperative manner
  • Regularly attend and participate in training
  • Instruct and evaluate employees on clinical skills and simulations

  Other Responsibilities:
  

  • Participate in community outreach and public education events
  • Participate in various department specific committees regarding decisions on protocols, equipment, vehicles, uniforms, etc.

  About Our Team

  Wake County EMS is a cutting-edge emergency medical services system that is responsible for providing EMS services throughout Wake County including within each of the county’s 12 local municipalities. We have well-developed mobile integrated health (community paramedicine) and research programs. We responded to over 140,000 requests for 911 EMS services in 2025. We greatly value the enrichment we receive through diversity in our staff, and we are continuously working to enhance that diversity and create spaces where all employees can thrive.

  The Basics (Required Education and Experience)

  • Associate's degree or equivalent in Emergency Medical Services or related field
  • Three years of experience working as a Paramedic including one year of experience as a medically cleared Paramedic in the Wake County EMS system
  • Valid Driver's License and "safe" driving record
  • Certification as a North Carolina Emergency Medical Technician – Paramedic (EMTP)
  • Equivalent education and experience are accepted

  • Please include ALL prior work experience on your application and resume.

  Beyond the Basics (Preferred Education and Experience)

  • Completion of a Field Training or Preceptor/Adult Learning Course

  How Will We Know You're 'The One'?

  • Ability to actively work to resolve issues or problems by first identifying the issue or problem, obtaining relevant information, relating and comparing data when needed, determining possible solutions and identifying alternative solutions if necessary
  • Ability to be proactive
  • Knowledge of and the ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions
  • Ability to take action consistent with available facts, constraints and anticipated consequences
  • Ability to build, develop and maintain ongoing and effective relationships with coworkers, subordinates and supervisors in order to encourage and support communication and teamwork
  • Ability to maintain social, ethical and organizational norms, firmly adhering to codes of conduct and ethical principles
  • Ability to recognize and respect the value of individual differences at all levels of the organization
  • Ability to develop and maintain strong relationships with external and internal partners and customers
  • Ability to understand and practice our mission statement of Prompt, Compassionate, Clinically Excellent Care
  • Must be able to actively participate as a member of a team
  • Ability to function in a physically demanding environment, requiring strength, flexibility and endurance
  • Knowledge of effective Safety and Health Management policies and procedures
  • Ability to contribute to a culture of safety for everyone, i.e. coworkers, supervisors, patients and bystanders/citizens and to ensure that work processes are free from safety and health hazards

  About This Position

  Location: Emergency Services Education Raleigh, NC 27610

  Employment Type: Regular

  Work Schedule: Rotating 12-hour shifts

  Hiring Range: 34.06 - 44.27

  Market Range: 34.06 - 54.49

  Please include ALL prior work experience on your application and resume.

  Posting Closing Date: 7:00 pm on 4/6/2026

  What Makes Wake Great

  Equal Opportunity Statement

  Background Check Statement

  Emergency Service Worker Statement

  What Makes Wake Great

  Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

  Equal Opportunity Statement

  Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

  Background Check Statement

  Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

  Emergency Service Worker Statement

  In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

• About the company

  Cornerstone OnDemand, Inc. is a cloud-based people development software provider headquartered in Santa Monica, California.

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