University of Maryland Faculty Physicians Incorporated
Patient Access Specialist II- Practice Operations- Remote Opportunity
This job is now closed
Job Description
- Req#: PATIE009337
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Competitive total rewards package that supports health, life, career, and retirement
- Chance to make a positive impact on patient scheduling and care
- Strong emphasis on customer service and patient interaction
What to Expect (Job Responsibilities):
- Respond to a high volume of appointment requests via calls, emails, and work queues
- Schedule patient appointments while providing necessary pre-visit instructions
- Document and distribute clinical messages and inquiries promptly to relevant staff
- Handle inquiries regarding insurance, services, and office logistics
- Accept and document referrals, ensuring accurate information entry for follow-up
What is Required (Qualifications):
- Minimum educational requirement: High school diploma or GED preferred
- At least 2 years of experience in a medical office or call center
- Entry-level computer skills as required by the department
- Strong customer service and phone etiquette skills
- Accurate data entry skills
How to Stand Out (Preferred Qualifications):
- Experience in a healthcare setting or similar role
- Familiarity with medical terminology and insurance processes
- Advanced computer skills, including proficiency in specific software used by the employer
- Exceptional organizational skills and attention to detail
#HealthcareServices #PatientCare #CustomerService #CareerOpportunity #Scheduling
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
University of Maryland Faculty Physicians, Inc. is made up of more than 1,000 faculty members from the University of Maryland School of Medicine.
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