The University of Vermont Health Network

Patient Access Specialist/Scheduler


This job is now closed

PayCompetitive
LocationSouth Burlington/Vermont
Employment typeFull-Time
  • Job Description

      Req#: R0038284
      Industry: Healthcare Facility

      Why consider this job opportunity:
      - Eligible for a one-time sign-on bonus of $5,000 (prorated for part-time roles)
      - Opportunity for remote work with provided computer equipment
      - Requires a private and secure workspace
      - Fast-paced environment
      - Customer-centric and enjoyable work atmosphere

      What to Expect (Job Responsibilities):
      - Answer inbound calls for various departments, providing front-line customer service to patients, physicians, and staff
      - Schedule and coordinate simple and complex patient appointments for respective clinics
      - Prioritize patient problems and provide appropriate patient instructions
      - Clear and effective communication in a welcoming and approachable manner
      - Ensure positive outcomes for patients

      What is Required (Qualifications):
      - High School diploma or GED
      - Demonstrated customer service experience in a medical, fast-paced retail, or other business environment
      - Strongly preferred experience in a healthcare call center assisting with scheduling in a medical office
      - EPIC experience preferred

      How to Stand Out (Preferred Qualifications):
      - EPIC experience

      #healthcare #customerservice #scheduling #communication #positiveoutcomes

      We prioritize respecting candidate privacy and championing equal-opportunity employment. Central to our mission is partnering only with companies that echo this commitment. We strive to foster a fair, transparent, and secure hiring environment for all. Should you encounter any employer not adhering to these principles, please bring it to our attention immediately.

      Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.
  • About the company

      The University of Vermont Medical Center is an academic medical center located in Burlington, Vermont, United States.

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