Job Summary:

JOB DESCRIPTION – PLATFORM ENGINEER

Location: Toronto, ON or East Coast of Canada

Division: Universe

Line Manager: Lead Platform Engineer/Senior Data Engineer

Contract Terms: Fixed-term (1-year), Full-time (37.5 hours per week)

THE TEAM

Universe is a leader in online ticketing for virtual & in-person events. We’re growing fast due to innovations in virtual events and timed-entry ticketing. We solve for large complexity and load, serving some of the biggest names in live entertainment (e.g., Dua Lipa, Metallica, Garth Brooks, Meghan Thee Stallion to name a few) and operating in over 15 countries.

We were acquired by Ticketmaster in 2015 which accelerated our growth. With a global team over 30 strong, Universe operates independently with our own roadmap and modern tech stack (including Kubernetes, ArgoCD, and more) and the financial backing of a Fortune 500 company. Free concert tickets are a cool perk too!

THE JOB

As Platform Engineer focusing on data-platform at Universe, you will apply your passion for technology and live events in our quest to build a world-class Event Ticketing platform. In this deeply technical and business-minded position, you will report directly to the Senior Data Engineer, and help push forward development of our data-platform operations. You’ll be challenged with technically rewarding tasks such as expanding our usage of Kubernetes, training our colleges on the use of cloud-native technologies, and implementing and monitoring components of our new data platform!

WHAT YOU WILL BE DOING

• Maintaining our Kubernetes-based environment infrastructure

• Improving our security posture through hardening and education

• Improving our data-platform metrics and dashboards

• Working with data-platform engineering to optimize contributions from the wider engineering organization.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Experience with streaming technologies like Apache Kafka, Apache Flink, and Debezium

• Experience with Kubernetes and Docker

• Experience with DevOps methodologies

• Experience with Python, Go or Java

• Experience with databases like PostgreSQL, MongoDB, and Clickhouse

• You are an independent, fast-learning, self-starter who takes ownership over solving hard problems

• You’re a hacker at heart who lovingly crafts elegant solutions with pride

• You’re energetic, passionate, and driven

YOU (BEHAVIOURAL SKILLS)

• Business Acumen – You understand and can apply general business concepts, using external networks to understand market situations and industry.

• Passionate – A love for your craft that pushes you to strive for elegance and quality in your work.

• Winning Teamwork – Collaborating with others in a respectful manner and openly sharing information amongst the team to assist in achieving Ticketmaster goals and objectives. Taking the time to empathize and understand where others are coming from, along with showing recognition and appreciation for the contribution of others.

• Inquisitive – A forever student, always seeking to learn and grow with and from your peers.

• Problem Solving and Innovation – Gathering appropriate perspectives and insights and seeking win-win solutions by remaining open to alternative approaches and being proactive in generating new ideas. Ability to maintain a balanced perspective and see all sides of an issue and manage problems in a timely and effective manner. A free and independent thinker, open to new ideas and concepts.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email accessibilitycanada@ticketmaster.ca. Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.

#UniverseCareers #LI-REMOTE