NHS
Prescription Clerk
This job is now closed
Job Description
- Req#: A3703-26-0000?language=en&page=48&sort=publicationDateDesc
- Educated to GCSE level or equivalent
- GCSE Mathematics and English (C or above)
- NVQ Level 2 in Health and Social Care
- Experience of working with the general public
- Experience of working in a health care setting
- Experience as working as a Prescription Clerk
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and email communication system e.g. Outlook, nhs.net
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- EMIS Health Care System user skills
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Flexibility to work outside of core office hours
- Educated to GCSE level or equivalent
- GCSE Mathematics and English (C or above)
- NVQ Level 2 in Health and Social Care
- Experience of working with the general public
- Experience of working in a health care setting
- Experience as working as a Prescription Clerk
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and email communication system e.g. Outlook, nhs.net
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- EMIS Health Care System user skills
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Flexibility to work outside of core office hours
Job summary
To be responsible for the accurate and timely processing of prescription requests for the entitled population, liaising effectively with all relevant personnel. Duties can include but are not limited to, the processing of repeat prescriptions in electronic and hard copy format, including online requests. In addition, the post-holder will be required to support the multidisciplinary team, ensuring the strategic objectives of the practice are met.
Main duties of the job
Process repeat prescription requests in readiness for GP signature within agreed timeframe.
Reconcile medications to facilitate collection timetable.
Liaise with patients and Clinician's regarding medication queries
Ensure medication reviews are arranged by maintaining an accurate recall system
Effectively liaise with external services i.e. district nurses to ensure medicaments are arranged for housebound patients
Update patient records as appropriate
Record and reported significant events accurately and appropriately, informing the Clinical Pharmacist immediately following internal reporting procedures
About us
We are a friendly team who work hard to deliver care to our practice population. The team meet together outside of work for social events such as theatre trips, summer BBQs and Christmas parties etc. Work/life balance is important for health and wellbeing, so we encourage everyone to take regular breaks to recharge.
Details
Date posted
13 February 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A3703-26-0000
Job locations
St. Richards Road Surgery
227 St. Richards Road
Deal
Kent
CT14 9LF
Job descriptionJob description
Job responsibilities
See attached for full Job Description and Person Specification.
Prescription Clerk job description & person specification
Job Title
Prescription Clerk
Line Manager
Clinical Pharmacist
Accountable to
Dr S Schulz and Partners
Hours per week
21 (Wednesday - Friday)
Primary Responsibilities
The following are the core responsibilities of the prescription clerk. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. Process repeat prescription requests received by post, repeat prescription re-order form and the online patient access system, in accordance with practice protocol
b. Produce prescriptions for the GP to sign in an acceptable time frame
c. Ensure all prescription requests are processed and are ready for collection within a 48-hour time frame
d. Generate requests for medication on behalf of the patient for non-repeat items, where this has been agreed by the prescribing clinician.
e. Actively encourage patients to reconcile medications to facilitate monthly collections
f. Discuss with patients their requirements, encouraging patients to order only what they require
g. Act upon compliance issues, liaising with the appropriate clinician
h. Ensure medication reviews are arranged by maintaining an accurate recall system
i. Effectively liaise with external services i.e. district nurses to ensure medications are arranged for housebound patients
j. Input data into the patients healthcare records as necessary
k. Deal with all prescription related enquiries in a timely manner
l. Record and reported significant events accurately and appropriately, informing the Management Team immediately
m. Read code data on EMIS Health Care System
n. Carry out system searches as requested
o. Maintain a clean, tidy, effective working area at all times
Secondary Responsibilities
In addition to the primary responsibilities, the Prescription Clerk may be requested to:
a. Support the practice Clinical Pharmacist as required
b. Partake in audit as directed by the audit lead
c. Support the Management Team in reviewing and updating the practice prescribing policy
Job responsibilities
See attached for full Job Description and Person Specification.
Prescription Clerk job description & person specification
Job Title
Prescription Clerk
Line Manager
Clinical Pharmacist
Accountable to
Dr S Schulz and Partners
Hours per week
21 (Wednesday - Friday)
Primary Responsibilities
The following are the core responsibilities of the prescription clerk. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. Process repeat prescription requests received by post, repeat prescription re-order form and the online patient access system, in accordance with practice protocol
b. Produce prescriptions for the GP to sign in an acceptable time frame
c. Ensure all prescription requests are processed and are ready for collection within a 48-hour time frame
d. Generate requests for medication on behalf of the patient for non-repeat items, where this has been agreed by the prescribing clinician.
e. Actively encourage patients to reconcile medications to facilitate monthly collections
f. Discuss with patients their requirements, encouraging patients to order only what they require
g. Act upon compliance issues, liaising with the appropriate clinician
h. Ensure medication reviews are arranged by maintaining an accurate recall system
i. Effectively liaise with external services i.e. district nurses to ensure medications are arranged for housebound patients
j. Input data into the patients healthcare records as necessary
k. Deal with all prescription related enquiries in a timely manner
l. Record and reported significant events accurately and appropriately, informing the Management Team immediately
m. Read code data on EMIS Health Care System
n. Carry out system searches as requested
o. Maintain a clean, tidy, effective working area at all times
Secondary Responsibilities
In addition to the primary responsibilities, the Prescription Clerk may be requested to:
a. Support the practice Clinical Pharmacist as required
b. Partake in audit as directed by the audit lead
c. Support the Management Team in reviewing and updating the practice prescribing policy
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge and skills
Essential
Desirable
Personal Qualities
Essential
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge and skills
Essential
Desirable
Personal Qualities
Essential
Employer details
Employer name
St Richard’s Road Surgery
Address
St. Richards Road Surgery
227 St. Richards Road
Deal
Kent
CT14 9LF
Employer's website
https://www.strichardsroadsurgery.nhs.uk/index.aspx (Opens in a new tab)
Employer details
Employer name
St Richard’s Road Surgery
Address
St. Richards Road Surgery
227 St. Richards Road
Deal
Kent
CT14 9LF
Employer's website
https://www.strichardsroadsurgery.nhs.uk/index.aspx (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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