• Job Description

  Req#: 26002183

  At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service.

  Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

  How will you make an impact in this role?

  The Manager, 1LOD Program Reporting is responsible for establishing and delivering enterprise-level reporting that provides clear, integrated visibility into financial crimes risk, control effectiveness, issues, and remediation execution across the First Line of Defense. By identifying trends, misalignment, and early warning signals, this role strengthens leadership confidence, supports risk-informed decision-making, and reinforces regulatory readiness.

  Core responsibilities include:

  • Maintain the enterprise KPI/KRI framework for financial crimes risk management, ensuring alignment to Financial Crimes Risk Appetite and regulatory expectations

  • Produce integrated, regulator-grade reporting across:

    • financial crimes risk posture

    • control effectiveness

    • issues and remediation status

    • execution progress against committed plans

  • Translate complex data into clear, decision-ready insights, enabling leadership to understand risk exposure, progress, and areas requiring action

  • Provide structured reporting to the Financial Crimes Council, senior leadership, and the Board, tailored to audience and decision needs

  • Identify enterprise-wide trends, emerging risks, and misalignment across business units, controls, and remediation activities

  • Develop and own the program health narrative, clearly articulating what the data means, where risk is increasing or decreasing, and how remediation efforts are impacting the First Line risk profile

  Minimum Qualifications:

  • 3+ years of experience in PMO operations, program coordination, or portfolio reporting

  • Strong organizational and execution skills with high attention to detail

  • Experience producing executive-level reporting and dashboards

  • Comfortable operating in fast-paced, highly matrixed environments

  • Strong communication skills and ability to coordinate across diverse stakeholder groups

  • Bachelor Degree

    Preferred Qualifications:

  • Data Analytics, Analytical Dashboards, Reporting Tools

  Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits

  The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

  We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

  For a full list of Team Amex benefits, visit our Colleague Benefits Site .

  American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

  We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

  US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

  *Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

• About the company

  At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

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