• Job Description

  Req#: 2404
  **INCLUDES WORKING WEEKENDS**
  
  Parsons Xtreme Golf (PXG) was founded by American entrepreneur and philanthropist Bob Parsons with the sole intent to design and develop the world's finest golf clubs - and we believe we have done just that! With no cost or time constraints, PXG is committed to the long process of researching various alloys, exploring new technologies, and identifying the unique properties that make PXG clubs perform unlike anything else. With no set product release cycles, the company takes its time and pours every ounce of innovation into each new club design. PXG offers a full lineup of right and left-handed golf clubs, including drivers, fairway woods, hybrids, irons, wedges, and putters, as well as a complete line of high-performance, fashion-forward apparel. Ready to join the PXG team?
  
  Description:
  
  This position is responsible for providing a top-notch sales experience for PXG clients. This position will have an extreme level of knowledge of PXG products and provide superior client service.
  
  Responsibilities:
  
  • Answer Sales Calls in a prompt efficient manner
  • Respond to all customer's questions with knowledge and professionalism
  • Accurately input all orders
  • Offer additional offers and special deals
  • Create a call to action and sense of urgency, done in a tactful and strategic manner
  • Direct special requests and unresolved issues to the designated resource
  • Develop and maintain a thorough knowledge of PXG and its products, research consumer needs and identify opportunities.
  • Handle daily outreach
  • Capture and maintain records of customer interactions via CRM
  • Maintain product knowledge and keep up to date on new product launches
  • Perform other related duties as needed
  
  Experience and Education Required:
  
  • 1-2 years of customer service experience
  • Golf industry experience preferred
  
  Skills Required:
  
  • Solid communication skills, both verbal and written and over the phone and email, with the ability to respond effectively in all situations
  • Strong customer orientation and passion for solving issues in a professional, flexible, and service-oriented manner
  • Previous customer experience in a fast-paced environment is highly desirable
  • Strong team orientation with a flexible and adaptable approach
  • Excellent attention to detail and time management skills
  • Proficient in Microsoft Office; specifically Word and Excel, and previous customer database experience highly desired
  
  Compensation: $17.00 - $18.00 per hour. (In specific locations, the pay range may vary from the range posted.)
  
  Perks of working at PXG:
  
  • Medical, Dental, and Vision insurance
  • Generous PTO and paid holidays
  • 401(k) with company match
  • Dependent Care and Health Care Flexible Spending Accounts
  • Paid parental leave
  • Employer paid short-term disability and life insurance
  • Free set of golf clubs after 90 days
  • Employee Discounts
  • Smart Casual Dress Code
  • Free in-house café with coffee and snacks (Corporate Office)
  • Unlimited access to the Calm app for you and up to five dependents
  
  Working Conditions:
  
  This position primarily works in an office / work-from-home environment. Must be able to sit or stand for up to four hours at a time.
  
  PXG is a drug-free, smoke-free, and fragrance-free work environment.
  
  PXG believes in a diverse environment and is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (and gender identity or gender nonconformity), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information or any other characteristic protected under applicable laws. PXG will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable laws.

• About the company

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