• Job Description

  Req#: QCCOO004221

  This is an active, hands-on role!

  Take a glimpse into why CW might be the right place for you: https://tinyurl.com/9yc7h8um

  • Location: Fort Hood, Texas
  • Shift: Monday Through Friday 4:30 pm to 1:00 am

  Company Overview: CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

  CW is looking for a Janitorial Quality Control Coordinator to help lead the charge in maintaining high standards of cleanliness and compliance on a secure government installation. This is a hands-on, field-based role where you’ll be actively involved on-site each day—conducting inspections, supporting and coaching janitorial staff, and ensuring all work consistently meets contract requirements and industry best practices.

  What You’ll Do:

  • Conducting daily walk-throughs and inspections across government buildings to ensure janitorial work meets contract standards.
  • Using checklists and reporting tools to document quality metrics and identify improvement areas.
  • Training and mentoring janitorial staff on best practices, safety, and company policies.
  • Coordinating corrective actions and following up to ensure all issues are resolved effectively.
  • Communicating with site supervisors and clients to maintain transparency and satisfaction.
  • Participating in audits and contributing to continuous improvement initiatives.
  • Ensuring safety compliance and promoting a culture of cleanliness and accountability.

  What You’ll Need:

  • High school diploma or GED
  • Minimum of 2 years hands – on commercial janitorial or custodial services experience.
  • Knowledge of OSHA safety practices, chemical handling, PPE use, or infection control.
  • Hands-on knowledge of using floor scrubbers, auto-scrubbers, carpet extractors, and other custodial tools—especially in large or specialized facilities.
  • Ability to prioritize tasks, follow procedures, and respond quickly to quality or safety issues.
  • Strong attention to detail and organizational skills.
  • Excellent communication and customer service skills.
  • Proactive mindset with a solution-focused approach.

  What You’ll Love About This Job:

  • You’ll be active and engaged – forget the office chair.
  • Work with a supportive team that values quality and respect.
  • Be part of a company that truly recognizes and appreciates your work.
  • Work alongside exceptional Employees.
  • Access to an Employee Wellness Coordinator.

  Benefits:

  • Employer Sponsored Benefits Includes:
    • Insurance - Medical, Dental, Vision
    • Telemedicine
    • Retirement Plan & Match Options
    • Disability Plans
    • Life Insurance – Accidental Death & Dismemberment and Group Term Life
    • Paid Holidays, Vacation and Sick time
  • Voluntary Benefits Offered Includes:
    • Hospital Indemnity, Accident, Critical Illness & Voluntary Life

  Physical & Environmental Demands:

  • Must be able to stand, walk, and move throughout large facilities for extended periods (up to 8 hours per shift).
  • Frequent bending, stooping, kneeling, reaching, and climbing stairs required.
  • Must be able to lift, push, or pull up to 40 lbs as needed for inspections or assistance with cleaning equipment.
  • Work is primarily conducted indoors across various buildings within a secure government installation.
  • May be exposed to cleaning chemicals, equipment noise, and occasional temperature variations between buildings.
  • Personal protective equipment (PPE) may be required in certain areas or tasks.
  • Flexibility to work early mornings, evenings, or weekends based on inspection needs or client requirements.
  • Adherence to site-specific security protocols and confidentiality is mandatory.
  • Reasonable accommodations can be provided.

  If you meet these qualifications and are eager to start a new job with CW Resources, we encourage you to APPLY today!!

  CW's Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!

  We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.

  Pay Transparency Disclaimer: We are committed to pay transparency. Compensation for this role is determined in good faith and based on job‑related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law.

  Copy and paste the link below into your web browser to view the posters pertaining to:

  • Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors
  • CW’s Self - Disclosure Form: https://forms.office.com/pages/responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturl
  • Please E-mail: hrhelp@cwresources.org to submit a request for accommodation with the application process.

  Qualifications

  Experience

  Preferred

  Experience with quality systems and quality system implementation

  Experience with safety regulations and standards: root cause analysis, data analysis; and preventative/correction action

  Working knowledge of federal contracting and federal customers, including FBI

  Use of Material Safety Data Sheet

  Knowledge of Standard cleaning procedures, chemicals, product and equipment

  Behaviors

  Preferred

  Functional Expert : Considered a thought leader on a subject

  Team Player : Works well as a member of a group

  Leader : Inspires teammates to follow them

  Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

  Dedicated : Devoted to a task or purpose with loyalty or integrity

  Motivations

  Preferred

  Self-Starter : Inspired to perform without outside help

  Goal Completion : Inspired to perform well by the completion of tasks

  Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Connecticut Enterprise Center is dedicated to creating an environment that fosters the success of small or start-up businesses; to creating

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