• Job Description

  Req#: JR547

  Welcome! You made it to the job description page!

  At Zappos, we look for people who will show up as their whole self because we value diversity and inclusion, as well as people who enjoy fun and maybe even a little weirdness. So be sure to check on whether you’re aligned with our company values and culture. If you think you can see yourself delivering WOW as a member of the Zappos family, then check out the job description below!

  Company Culture is at Our Core

  Our 10 Core Values are more than just words, they're a way of life. We know that companies with a strong culture & a higher purpose perform better in the long run.
  Do our values speak to you?

  1. Deliver WOW Through Service
  2. Embrace and Drive Change
  3. Create Fun and A Little Weirdness
  4. Be Adventurous, Creative, and Open-Minded
  5. Pursue Growth and Learning
  6. Build Open and Honest Relationships With Communication
  7. Build a Positive Team and Family Spirit
  8. Do More With Less
  9. Be Passionate and Determined
  10. Be Humble

  Company Perks: Quick Reference

  • Zappos pays 100% of every employee’s medical, dental, and vision benefits.

  • Zappos pays 100% of 12 therapy, mental health, or coaching session annually.

  • A multitude of benefits and incentives to stay mentally and physically healthy and fit.

  • Meaningful assistance programs like professional development, mentoring, and 401k with employer contribution.

  • Paid time off for life, vacations, staycations, and rest.

  • A generous Zapponian discount program.

  • Make an impact through volunteer adventures and other community programs.

  • Want to have some fun, too? Yes, please! Enjoy team building, family spirit, and plenty of room to recharge!

  Zapponian [noun| employee of Zappos]. You are self-motivated. You think like an entrepreneur, constantly innovating and driving positive change, but more importantly, you consistently deliver mind-boggling results.

  Bold [adjective| not afraid of anything]. A role at Zappos is an opportunity to be a part of something different. To go bold. We’re a company that isn’t afraid to take risks and question the status quo. Oh yeah, we like to have fun too.

  Perks [noun| the good stuff you get for working hard]. Zappos pays 100% of your medical, dental and vision premiums. Primary care visits, dental exams, eye exams and generic prescriptions are all free. Plus matching 401k, life coaches, orthodontic benefits, and more. And don’t forget, an unlimited 40% Zappos.com discount.

  1990s [noun| a decade we love, but no longer live in]. Old school cover letters are so 1990. Want to show us who you really are? Create a video cover letter. A flash mob, a comedic monologue… whatever showcases your passion for Zappos and the work you’d be doing! Videos are not required, but if you create it, we’ll watch it.

  Scout [noun| you're a recruiter, too]. As a Zapponian, we’ll ask that you always keep your eye out for great talent to join our family. Consider yourself an extension of the recruiting team, scouting for the best people to grow our company.

  SUMMARY

  The Quality Assurance (QA) Engineer III will play a key role in ensuring the quality and reliability of software applications and systems. This position will be responsible for designing, executing, and automating test cases, collaborating with cross-functional teams, and participating in the continuous improvement of our QA processes.

  WHAT YOU WILL BE DOING

  • Lead and manage testing efforts for high-impact projects, including defining test strategies, test plans, and test cases.

  • Architect and develop advanced test automation solutions and frameworks to enhance testing efficiency and coverage.

  • Lead the execution of test cases through both automated and manual tests.

  • Mentor and guide junior team members to improve their technical and leadership skills and help them deliver solid quality and test solutions.

  • Conduct risk assessments, identify potential bottlenecks, and implement mitigation strategies to ensure successful testing.

  • Innovate and invent new test approaches or propose improvements to our existing processes and automation system to improve the team's speed and efficiency.

  • Participate in code reviews to ensure testability and quality of code, advocating for quality throughout the development lifecycle.

  • Investigate and report defects, track issues to resolution, and communicate testing progress to stakeholders.

  • Develop performance measures and reports to share with cross-functional teams and leadership.

  WHAT YOU BRING TO THE TABLE

  • Bachelors degree in Computer Science, Information Technology, or a related field.

  • At least seven (7) years of experience in software quality assurance, including automated testing.

  • Proficiency in test automation tools such as Selenium, Appium, or similar.

  • Experience in manual testing.

  • Strong understanding of QA methodologies, testing processes, and defect tracking.

  • Experience with agile development methodologies.

  • Excellent problem-solving and analytical skills.

  • Detail-oriented with a commitment to delivering high-quality results.

  • Strong communication and collaboration skills.

  WHAT REALLY WOWS US

  • Experience with e-commerce and retail industry practices.

  The base pay range for this position is $144,000 to $164,000 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition, a full range of medical and other benefits is offered.

  The Fine Print

  
  The Zappos Family of Companies is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at recruiting@zappos.com or call us at 1.702.943.7777.

  To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

• About the company

  The Zappos Family of Companies, a subsidiary of Amazon.com, is a leader in online apparel and footwear sales by striving to provide shoppers the best possible service and selection. We carry millions of products from over 1000 footwear and apparel brands. Established in 1999, we are located in Las Vegas, NV. We have approximately 1,500 Zapponians, but continual growth makes that number ever-increasing.

Notice