NHS
Receptionist
This job is now closed
Job Description
- Req#: A0471-26-0001?language=en&page=851&sort=publicationDateDesc
- Previous experience of working in a General Practice or similar environment and experience of Care Navigation.
- Demonstrable experience of working in a Busy front facing General Practice Receptionist environment and Care Navigate effectively
- To be flexible and adaptable to a changing and busy working environment.
- Be able to care navigate patients to other services if required.
- Ensure all information is recorded and filed accurately on clinical system.
- Ability to work in a changing environment.
- Ability to prioritise workload to meet demands of the service
- Demonstrable Experience of IT systems
- Demonstrable Experience of clinical systems
- EMIS Web /
- Docman
- GCSE grade A to C in English and Maths or equivalent.
- NVQ 1 to 2 in Customer Care.
- NVQ 1 to 2 in Administration.
- Previous experience of working in a General Practice or similar environment and experience of Care Navigation.
- Demonstrable experience of working in a Busy front facing General Practice Receptionist environment and Care Navigate effectively
- To be flexible and adaptable to a changing and busy working environment.
- Be able to care navigate patients to other services if required.
- Ensure all information is recorded and filed accurately on clinical system.
- Ability to work in a changing environment.
- Ability to prioritise workload to meet demands of the service
- Demonstrable Experience of IT systems
- Demonstrable Experience of clinical systems
- EMIS Web /
- Docman
- GCSE grade A to C in English and Maths or equivalent.
- NVQ 1 to 2 in Customer Care.
- NVQ 1 to 2 in Administration.
Job summary
GP Reception
Shifts: Tuesday 1 - 6:30 pm, Wednesday 1 - 6:30 pm and alternate Friday am / pm shifts plus cover (approx 16.5 hours per week)
Reception Rota includes additional shifts; early mornings / late finishes until 6:30 pm and Saturday working on a rota basis
We reserve the right to close the post earlier than the advertised closing date depending on number of applications received.
Main duties of the job
We currently have a receptionist vacancy; this is a busy and varied role, dealing with patients both face to face and on the telephone. Duties will also include general practice administration. You will need to ensure that you are organised and be patient focused. Ideally, you will have previously gained experience in Care Navigation within a General Practice environment.
The successful candidate will be required to provide excellent customer service skills and provide administration support to the Practice. You must be flexible and able to work additional hours as and when required to cover annual leave and other periods of absence to ensure the efficient and smooth running of the Practice.
Previous experience in General Practice is essential. You must have excellent communication skills; the ability to cope with change, be adaptable, accurate and ability to work alone or as part of a team are essential. You must also be IT literate and have gained experience of EMIS web. This post is subject to a Disclosure Barring Service check.
Please note the job vacancy may close earlier pending the number of applications.
About us
Newbridge Surgery is a small surgery situated on the Tettenhall Road in Wolverhampton. Access to bus route and also free car parking is available.
Details
Date posted
09 February 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A0471-26-0001
Job locations
255 Tettenhall Road
Wolverhampton
WV6 0DE
Job descriptionJob description
Job responsibilities
We currently have a receptionist vacancy; this is a busy and varied role, dealing with patients both face to face and on the telephone. Duties will also include general practice administration. You will need to ensure that you are organised and be patient focused. Ideally, you will have previously gained experience in Care Navigation within a General Practice environment.
The successful candidate will be required to provide excellent customer service skills and provide administration support to the Practice. You must be flexible and able to work additional hours as and when required to cover annual leave and other periods of absence to ensure the efficient and smooth running of the Practice.
Previous experience in General Practice is essential. You must have excellent communication skills; the ability to cope with change, be adaptable, accurate and ability to work alone or as part of a team are essential. You must also be IT literate and have gained experience of EMIS web. This post is subject to a Disclosure Barring Service check.
Job responsibilities
We currently have a receptionist vacancy; this is a busy and varied role, dealing with patients both face to face and on the telephone. Duties will also include general practice administration. You will need to ensure that you are organised and be patient focused. Ideally, you will have previously gained experience in Care Navigation within a General Practice environment.
The successful candidate will be required to provide excellent customer service skills and provide administration support to the Practice. You must be flexible and able to work additional hours as and when required to cover annual leave and other periods of absence to ensure the efficient and smooth running of the Practice.
Previous experience in General Practice is essential. You must have excellent communication skills; the ability to cope with change, be adaptable, accurate and ability to work alone or as part of a team are essential. You must also be IT literate and have gained experience of EMIS web. This post is subject to a Disclosure Barring Service check.
Person SpecificationPerson Specification
Experience
Essential
Desirable
Special Knowledge and Skills
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Special Knowledge and Skills
Essential
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Newbridge Surgery
Address
255 Tettenhall Road
Wolverhampton
WV6 0DE
Employer's website
https://www.newbridgesurgerywolverhampton.nhs.uk (Opens in a new tab)
Employer details
Employer name
Newbridge Surgery
Address
255 Tettenhall Road
Wolverhampton
WV6 0DE
Employer's website
https://www.newbridgesurgerywolverhampton.nhs.uk (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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