• Job Description

  Req#: A2343-26-0002?language=en&page=210&sort=publicationDateDesc

  Job summary

  MATERNITY COVER

  Receptionist/Administration Role

  To ensure that the reception area of the Practice runs

  smoothly, provides a high level of service to patients, doctors,

  Nurses and other members of the Practice team.

  Main duties of the job

  * Telephone Duties

  * Reception Duties

  * Filing

  * Dealing with prescriptions orders and completion

  *General office duties

  * Administration (Dependant on experience)

  About us

  In 2019 our 3 single practices; Gosford Green Surgery, Holyhead Surgery and Stoney Stanton Medical Practice merged together to form Godiva Group Practice. Our practices share a background of practicing high quality, patient-centred care supported by a hard-working and dedicated team. We were excited to have the opportunity of working together to become even stronger as a wider team.

  More recently we have merged with a further 4th site in the CV2 area of Coventry.

  Our patients have the option of attending any of our 4 sites situated in CV1, CV2 and CV6 areas of Coventry.

  Details

  Date posted

  18 February 2026

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Fixed term

  Duration

  9 months

  Working pattern

  Full-time

  Reference number

  A2343-26-0002

  Job locations

  Clay Lane Health Centre

  5 Clay Lane

  Coventry

  CV2 4LJ

  
  

  Doctors Surgery

  1 Balliol Road

  Coventry

  CV2 3DR

  
  

  Stoney Stanton Medical Centre

  475 Stoney Stanton Road

  Coventry

  CV6 5EA

  
  

  Holyhead Surgery

  1 Chester Street

  Coventry

  CV1 4DH

  
  

  Job description

  Job responsibilities

  Duties and Responsibilities

  Duties and Responsibilities

  1. Making appointments

  2. Taking requests for prescriptions

  3. Giving out results

  4. Ambulance transport bookings

  5. Home visit requests

  6. Deal with general enquiries and complaints

  7. Contacting other providers

  8. Register new patients and temporary residents

  9. Greet and direct patients and visitors

  10. Making appointments

  11. Handing out prescriptions

  12. Ensure outstanding queries are explained and handed over to next shift

  13. Respond to needs of doctors and nurses during surgery

  14. Collect payments from patients for non-NHS services

  15. Deal with general enquiries and complaints

  16. Pulling Lloyd George envelopes when requested by doctors

  17. Dealing with requests for repeat prescriptions

  18. Handing out Prescriptions

  19. Dealing with queries relating to repeat prescriptions

  20. Input and extract information from Practice computer system

  21. Observe health and safety guidelines at all times

  22. General housekeeping (e.g. keeping reception and waiting areas tidy)

  23. Make refreshments for doctors and other team members, participate in washing

  Up

  24. Clean and replenish GP surgery rooms

  25. Any other reasonable duties as necessary

  (dependant on experience)

  26. Process Referrals

  27. Extract and prepare GDPR requests

  Job description

  Job responsibilities

  Duties and Responsibilities

  Duties and Responsibilities

  1. Making appointments

  2. Taking requests for prescriptions

  3. Giving out results

  4. Ambulance transport bookings

  5. Home visit requests

  6. Deal with general enquiries and complaints

  7. Contacting other providers

  8. Register new patients and temporary residents

  9. Greet and direct patients and visitors

  10. Making appointments

  11. Handing out prescriptions

  12. Ensure outstanding queries are explained and handed over to next shift

  13. Respond to needs of doctors and nurses during surgery

  14. Collect payments from patients for non-NHS services

  15. Deal with general enquiries and complaints

  16. Pulling Lloyd George envelopes when requested by doctors

  17. Dealing with requests for repeat prescriptions

  18. Handing out Prescriptions

  19. Dealing with queries relating to repeat prescriptions

  20. Input and extract information from Practice computer system

  21. Observe health and safety guidelines at all times

  22. General housekeeping (e.g. keeping reception and waiting areas tidy)

  23. Make refreshments for doctors and other team members, participate in washing

  Up

  24. Clean and replenish GP surgery rooms

  25. Any other reasonable duties as necessary

  (dependant on experience)

  26. Process Referrals

  27. Extract and prepare GDPR requests

  Person Specification

  Experience

  Essential

  • Office experience essential

  Desirable

  • Previous GP Practice/Hospital Experience preferred

  Person Specification

  Experience

  Essential

  • Office experience essential

  Desirable

  • Previous GP Practice/Hospital Experience preferred

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Godiva Group Practice

  Address

  Clay Lane Health Centre

  5 Clay Lane

  Coventry

  CV2 4LJ

  
  

  Employer's website

  https://www.godivagrouppractice.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Godiva Group Practice

  Address

  Clay Lane Health Centre

  5 Clay Lane

  Coventry

  CV2 4LJ

  
  

  Employer's website

  https://www.godivagrouppractice.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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