• Job Description

  Req#: 886805

  Compensation: $20-22 per hour (depending on experience), plus medical, dental, vision, long-term disability, life insurance and optional retirement, flexible spending account, and commuter benefits

  Reports to: Operations Director

  
  

  Agency Description:

  Dolores Street Community Services nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society.

  Our programs include the Dolores Shelter Program, Richard M. Cohen Residence, Valencia Community Center, Mission SRO Collaborative, SF Immigrant Legal & Education Network, Deportation Defense and Legal Advocacy, African Advocacy Network, Casa Quezada, and The San Francisco Day Labor Program & Women's Collective.

  Basic Function

  Responsible for relaying incoming calls/visitors, providing general information/assistance to clients, management of office/building maintenance, and performing assorted clerical duties.

  
  

  Responsibilities:

  Front Office Reception

  • Open/close main office daily
  • Answer/transfer phone calls, refer drop-ins to appropriate staff
  • Receive, sort and distribute mail/deliveries
  • Provide basic information and referrals to other agencies when client's needs fall outside of our services
  • Accept donations and assist donors in completing in-kind donation forms

  
  

  Valencia Community Center

  • Keep track of reservations/schedules of groups using the center
  • Communicate with group contacts about problems or concerns
  • Track monthly rental donations for use of space

  
  

  Technology/Equipment

  • Communicate and coordinate with vendors around phone/internet/network problems and updates
  • Provide basic maintenance, and order supplies for copy machine, fax, and postage machine
  • Maintain inventory of equipment and coordinate loaning of equipment both within and outside of agency

  
  

  Accounting Support

  • Keep track of credit card expenses reports
  • Bank deposit

  
  

  Program Support

  • Assist with timecards entry
  • Provide Admin support to Director of Housing

  
  

  General Office Duties

  • Coordinate the ordering of office and facility supplies and maintain supply shelves/storage room
  • Provide general assistance to the Executive Director and Director of Administration and Fund Development
  • Assist staff members with routine filing and special projects
  • Other duties as assigned

  
  

  Skills and experience

  • Bilingual Spanish/English, spoken and written
  • Organized, detail-oriented
  • Ability to interact with an ethnically and economically diverse population
  • Basic computer knowledge, ability to use Windows and Microsoft Office
  • Knowledge of or ability to be trained on database software

  
  

  Education/Training

  • Prior general office experience preferred
  • BA degree preferred

  
  

  Dolores Street Community Services is an equal-opportunity employer and seeks applicants of the greatest diversity possible, including women, people of color, lesbian/gay/bisexual/transgendered individuals, and persons with disabilities, including HIV, and formerly incarcerated individuals.

• About the company

  Our work spans the following programmatic areas: Shelter & Housing • The Dolores Shelter Program provides emergency shelter and meal service to approximately 85 single adult men every night. The majority of shelter guests are recent immigrants fr...

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