NHS

Receptionist/Care Navigator


This job is now closed

PayCompetitive
LocationMexborough/England
Employment typePart-Time
  • Job Description

      Req#: A3853-26-0005?language=en&page=221&sort=publicationDateDesc

      Job summary

      We are looking for two part timeReceptionist/Care Navigator's whose's role is being is responsible for the efficient administration of all related processes in order to support the work of the practice, for example, incoming and outgoing telephone calls, making patient appointments, results reporting, patient services, prescriptions, clinical mail processing and use of practice EMIS IT system. The successful candidate will have a major impact in promoting a positive image of the Practice to patients and other visitors.

      Main duties of the job

      Main duties will be Care Navigating patient requests: this will include working as part of team, working across two different locations each week. The role is essential to be available to work three 6 hour shifts on a weekly basis, which will include working on a Thursday and Friday each week between the times of 8am to 6.30pm.

      The role is being is responsible for the efficient administration of all related processes in order to support the work of the practice, for example, incoming and outgoing telephone calls, making patient appointments, results reporting, patient services, prescriptions, clinical mail processing and use of practice EMIS IT system. The successful candidate will have a major impact in promoting a positive image of the Practice to patients and other visitors.

      About us

      We are a two site GP Practice in Mexborough and Barnburgh, having a CQC 'Good' outcome.

      We are seeking hard working, dynamic Reception/Care Navigators to compliment our dedicated team.

      Our team consists of GP Principal, 1 salaried GP, 3 Long term locum GP's, 2 Advanced Nurse Practitioner's, 1 duel rolled First Contact Practitioner/Pharmacist, 1 Pharmacist, 2 Practice Nurses, 1 Nurse associate, 1 HCA and 1 Phlebotomist.

      Our practice is managed by our Practice Manager along with a Deputy Manager. Clinicians are well supported by 21 admin staff including 2 reception Managers.

      We are part of South PCN Doncaster and work very closely, with a full compliment of staff to support our practice. Our ARRS team consists of a team of Pharmacists, Pharmacy Technicians, a Dietician, Physiotherapists, Mental Health Practitioner's, Care Co-ordinators, and a Digital and Transformation Lead. All ARRS staff work on our practice sites to deliver patient care and form part of our practice team.

      We are a Research ready practice, veteran friendly accredited and are working towards Pride in Practice accreditation.

      The majority of staff have worked at the practice in excess of 20 years which shows the friendly welcoming environment we work in.

      Details

      Date posted

      25 March 2026

      Pay scheme

      Other

      Salary

      £12.71 an hour

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      A3853-26-0005

      Job locations

      New Surgery

      Adwick Road

      Mexborough

      South Yorkshire

      S64 0DB


      Barnburgh Surgery

      Fox Lane

      Barnburgh

      Doncaster

      South Yorkshire

      DN5 7ET


      Job description

      Job responsibilities

      The GP Receptionist is responsible for the efficient administration of all related processes in order to support the work of the practice, for example, incoming and outgoing telephone calls, making patient appointments, results reporting, patient services, prescriptions, clinical mail processing and use of practice EMIS IT system. The successful candidate will have a major impact in promoting a positive image of the Practice to patients and other visitors.

      Job description

      Job responsibilities

      The GP Receptionist is responsible for the efficient administration of all related processes in order to support the work of the practice, for example, incoming and outgoing telephone calls, making patient appointments, results reporting, patient services, prescriptions, clinical mail processing and use of practice EMIS IT system. The successful candidate will have a major impact in promoting a positive image of the Practice to patients and other visitors.

      Person Specification

      Qualifications

      Essential

      • Essential Criteria;
      • To be able to work between times of 8am to 6.30pm , working days to include a Thursday and Friday on a weekly basis.
      • Ability to work at both of our Practice Locations.
      • GCSE grade A to C in English and Maths
      • Desirable criteria
      • Desirable criteria Experience of working in primary care. Experience of using EMIS Medical System Experience of using AccuRx System. Knowledge of Choose & Book referral process.
      Person Specification

      Qualifications

      Essential

      • Essential Criteria;
      • To be able to work between times of 8am to 6.30pm , working days to include a Thursday and Friday on a weekly basis.
      • Ability to work at both of our Practice Locations.
      • GCSE grade A to C in English and Maths
      • Desirable criteria
      • Desirable criteria Experience of working in primary care. Experience of using EMIS Medical System Experience of using AccuRx System. Knowledge of Choose & Book referral process.

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      The New Surgery

      Address

      New Surgery

      Adwick Road

      Mexborough

      South Yorkshire

      S64 0DB


      Employer's website

      https://www.newsurgery.co.uk (Opens in a new tab)

      Employer details

      Employer name

      The New Surgery

      Address

      New Surgery

      Adwick Road

      Mexborough

      South Yorkshire

      S64 0DB


      Employer's website

      https://www.newsurgery.co.uk (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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