NHS
Receptionist/Care Navigator
This job is now closed
Job Description
- Req#: A3853-26-0005?language=en&page=221&sort=publicationDateDesc
- Essential Criteria;
- To be able to work between times of 8am to 6.30pm , working days to include a Thursday and Friday on a weekly basis.
- Ability to work at both of our Practice Locations.
- GCSE grade A to C in English and Maths
- Desirable criteria
- Desirable criteria Experience of working in primary care. Experience of using EMIS Medical System Experience of using AccuRx System. Knowledge of Choose & Book referral process.
- Essential Criteria;
- To be able to work between times of 8am to 6.30pm , working days to include a Thursday and Friday on a weekly basis.
- Ability to work at both of our Practice Locations.
- GCSE grade A to C in English and Maths
- Desirable criteria
- Desirable criteria Experience of working in primary care. Experience of using EMIS Medical System Experience of using AccuRx System. Knowledge of Choose & Book referral process.
Job summary
We are looking for two part timeReceptionist/Care Navigator's whose's role is being is responsible for the efficient administration of all related processes in order to support the work of the practice, for example, incoming and outgoing telephone calls, making patient appointments, results reporting, patient services, prescriptions, clinical mail processing and use of practice EMIS IT system. The successful candidate will have a major impact in promoting a positive image of the Practice to patients and other visitors.
Main duties of the job
Main duties will be Care Navigating patient requests: this will include working as part of team, working across two different locations each week. The role is essential to be available to work three 6 hour shifts on a weekly basis, which will include working on a Thursday and Friday each week between the times of 8am to 6.30pm.
The role is being is responsible for the efficient administration of all related processes in order to support the work of the practice, for example, incoming and outgoing telephone calls, making patient appointments, results reporting, patient services, prescriptions, clinical mail processing and use of practice EMIS IT system. The successful candidate will have a major impact in promoting a positive image of the Practice to patients and other visitors.
About us
We are a two site GP Practice in Mexborough and Barnburgh, having a CQC 'Good' outcome.
We are seeking hard working, dynamic Reception/Care Navigators to compliment our dedicated team.
Our team consists of GP Principal, 1 salaried GP, 3 Long term locum GP's, 2 Advanced Nurse Practitioner's, 1 duel rolled First Contact Practitioner/Pharmacist, 1 Pharmacist, 2 Practice Nurses, 1 Nurse associate, 1 HCA and 1 Phlebotomist.
Our practice is managed by our Practice Manager along with a Deputy Manager. Clinicians are well supported by 21 admin staff including 2 reception Managers.
We are part of South PCN Doncaster and work very closely, with a full compliment of staff to support our practice. Our ARRS team consists of a team of Pharmacists, Pharmacy Technicians, a Dietician, Physiotherapists, Mental Health Practitioner's, Care Co-ordinators, and a Digital and Transformation Lead. All ARRS staff work on our practice sites to deliver patient care and form part of our practice team.
We are a Research ready practice, veteran friendly accredited and are working towards Pride in Practice accreditation.
The majority of staff have worked at the practice in excess of 20 years which shows the friendly welcoming environment we work in.
Details
Date posted
25 March 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A3853-26-0005
Job locations
New Surgery
Adwick Road
Mexborough
South Yorkshire
S64 0DB
Barnburgh Surgery
Fox Lane
Barnburgh
Doncaster
South Yorkshire
DN5 7ET
Job descriptionJob description
Job responsibilities
The GP Receptionist is responsible for the efficient administration of all related processes in order to support the work of the practice, for example, incoming and outgoing telephone calls, making patient appointments, results reporting, patient services, prescriptions, clinical mail processing and use of practice EMIS IT system. The successful candidate will have a major impact in promoting a positive image of the Practice to patients and other visitors.
Job responsibilities
The GP Receptionist is responsible for the efficient administration of all related processes in order to support the work of the practice, for example, incoming and outgoing telephone calls, making patient appointments, results reporting, patient services, prescriptions, clinical mail processing and use of practice EMIS IT system. The successful candidate will have a major impact in promoting a positive image of the Practice to patients and other visitors.
Person SpecificationPerson Specification
Qualifications
Essential
Qualifications
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The New Surgery
Address
New Surgery
Adwick Road
Mexborough
South Yorkshire
S64 0DB
Employer's website
Employer details
Employer name
The New Surgery
Address
New Surgery
Adwick Road
Mexborough
South Yorkshire
S64 0DB
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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