NHS
Receptionist/Primary Care Team Member
This job is now closed
Job Description
- Req#: A3434-26-0004?language=en&page=45&sort=publicationDateDesc
- Scanning documents in medical records including coding
- Send template letters as requested
- Process internal tasks created by practice team
- Process incoming and outgoing emails
- Contact other health professionals
- Process records for patients joining or leaving the practice
- Uploading/filing notes
- Maintain patient records
- Process incoming and outgoing mail
- Greeting and managing patients
- Consulting with members of practice team
- Advise patients of relevant charges for private services, accept payment and issue receipts
- Handling and processing requests for prescriptions with patients and pharmacies
- Registrations of new patients.
- Process changes in patient details (have knowledge of practice area).
- Support patients in navigating care toward the practice and within NHS appointed service providers
- Process appointment booking and
- cancellation requests
- Deal with visits requests
- Process e-consultations
- Capturing information relevant to the nature of the booking and recording against the relevant booking
- See attached Job Description and person specification
- Previous experience of working in a GP surgery. Understanding of Care Navigation
- See attached Job Description and person specification
- Previous experience of working in a GP surgery. Understanding of Care Navigation
Job summary
Overview of your organisation
West Leeds Family Practice is a forward thinking professional organisation, we have an opportunity for the right candidate to join our outstanding GP Practice. We are a high achieving QOF Practice.
We have 20,000 patients and a large team of GP's Nurses HCA and administration.
We are a Training Practice for both GP Registrars and Leeds University Medical Students.
We operate an online triage model for patients requesting appointments. The successful candidates will be given full training in care navigation and working alongside GPs to triage patients according to need. You will be an integral member of the team and, whilst working predominately on 1 site you will be expected to work across all sites according to need. We value our staff and offer opportunities for training, staff social events and close working with the wider practices in Pudsey
Main duties of the job
Administration
Reception
Appointments
About us
West Leeds Family Practice is a very friendly practice, committed to a high level of patient care and we place value on our staff.
As the role covers 3 sites the patient population is very varied and the sucessful candidate will have the opportunity to work with a broad range of patients and clinical staff.
Details
Date posted
06 February 2026
Pay scheme
Other
Salary
£12.50 an hour to increase following probation
Contract
Permanent
Working pattern
Part-time
Reference number
A3434-26-0004
Job locations
West Lodge Surgery
New Street
Farsley
Pudsey
West Yorkshire
LS28 5DL
Glenlea Surgery
703 Leeds & Bradford Road
Stanningley
Pudsey
West Yorkshire
LS28 6PE
Calverley Medical Centre
43 Upper Carr Lane
Calverley
Pudsey
West Yorkshire
LS28 5PL
Job descriptionJob description
Job responsibilities
See attached Job description which gives an overview of the role but is not exhaustive and will be reviewed at regular periods
Job responsibilities
See attached Job description which gives an overview of the role but is not exhaustive and will be reviewed at regular periods
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Qualifications
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
West Leeds Family Practice
Address
West Lodge Surgery
New Street
Farsley
Pudsey
West Yorkshire
LS28 5DL
Employer's website
https://www.westleedsfamilypractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
West Leeds Family Practice
Address
West Lodge Surgery
New Street
Farsley
Pudsey
West Yorkshire
LS28 5DL
Employer's website
https://www.westleedsfamilypractice.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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