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Referral and Scheduling Coordinator - Telehealth
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Job Description
- Req#: 3970649
- Be the friendly first point of contact for individuals, helping them schedule appointments and access telehealth services.
- Explain telemedicine services to individuals served, referral partners, medical offices, schools, and community agencies.
- Help individuals successfully connect to their telehealth appointments (tech support stars welcome!)
- Process and manage referrals, schedules, eligibility, consents, and documentation in our electronic health record.
- Coordinate care-related tasks such as lab requests, medical records, and required forms.
- Ensure provider schedules are accurate, complete, and aligned with scheduling guidelines.
- Support daily administrative workflows including faxes, emails, eligibility checks, and payment processing.
- High School Diploma or GED (Associate's or Bachelor's degree preferred)
- At least 1 year of experience in a medical, clinical, or fast-paced office setting
- A designated home workspace with reliable internet
- Strong communication, organization, and problem-solving skills
- Comfort using technology, portals, scheduling systems, and EHRs
- Bilingual skills are a plus!
- Health Insurance Options - includes a preloaded benefit card to help cover out-of-pocket expenses.
- Dental & Vision Insurance
- 401(k) Retirement Plan
- Generous PTO & Sick Time
- Robust Employee Assistance Program (EAP) - mental health, legal, financial & more, available digitally and in person
- Employer-Paid Life & AD&D Insurance
- Optional Supplemental Coverage:
- Life Insurance
- Short-Term & Long-Term Disability
- Critical Illness (with cancer protection)
- Accident Insurance
Job Type
Full-time
Description
Referral & Scheduling Coordinator - Telehealth
Full-Time | Non-Exempt | Remote
Starting Pay: $15.00/hr. (higher depending on education and experience)
We're looking for a Referral and Scheduling Coordinator to support our Telehealth Clinic and Outpatient programs. This role is perfect for someone who thrives in a fast-paced environment, enjoys meaningful work, and takes pride in keeping things running smoothly behind the scenes.
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