Remote Jobs

Remote - Customer Service Representative (CSR).


This job is now closed

PayCompetitive
LocationPembroke Pines/Florida
Employment typeFull-Time
  • Job Description

      Req#: 58374
      The Customer Service Representative will be interacting with customers, processing their orders, and providing information in response to customers' inquiries, concerns, and requests about our product.

      Responsibilities:
      • Interface directly with customers either by telephone, electronically, or face-to-face
      • Process orders, forms, applications, and requests
      • Assist in increasing sales and profitability to each account by suggesting new and complementary products to our customers
      • Optimize fill rates by providing substitutions for items out of stock or discontinued
      • Keep a record of all backorders
      • Assist customers with special needs and requests (quotes, special orders, scanning of credit applications. etc.)
      • Participate in all sales promotions and offer them to our customers
      • Communicate information, problems/needs, and customer requests to the customer service manager

      Qualifications:
      • 1-2 years' experience in customer service
      • Proficient in MS Office
      • Excellent verbal and written communication skills
      • An outgoing personality with an eager attitude to help others
  • About the company

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