Douglas College
Resource Centre Advisor
This job is now closed
Job Description
- Req#: 13933
- Assist with greeting clients and visitors, answer queries and direct appropriately;
- Assist clients with using Centre computers and troubleshooting problems when required;
- Assist drop-in clients with job search and career planning needs, including resume and cover letter creation and online job posting applications;
- Assist Self-Serve and drop in clients with accessing Job Start;
- Receive and review applications for services from the Online Employment Services Portal;
- Evaluate client needs in accordance with Work BC guidelines to determine employment readiness and need for case managed services;
- Complete reports as per the requirement of the Langley WorkBC Centre and submit to the Langley Centre Manager;
- Promote Client feedback through our online Client Survey;
- Participate in weekly team meetings and community outreach;
- Work to Training Group’s Quality Management System, ISO9001:2015 standard; and
- Miscellaneous as required.
Representing Douglas College at the Langley WorkBC Centre, the Resource Centre Advisor (RCA) will coordinate and organize all resource information. The RCA will assist Career Coaches with conducting intake interviews to help Clients achieve and maintain sustainable labour market attachments.
RESPONSIBILITIES:About the company
Douglas College is the largest public degree-granting college institution in British Columbia, Canada.
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