• Job Description

  Req#: 1506239

  Working Title: Retail Supervisor, PT, Lansdowne-TD Place Rank& Rally, Ottawa, ON
  Employment Status: Part-Time
  Starting Hourly Rate: $20.10 per hour
  Address: 1015 Bank Street Ottawa ON K1S 3W7
  New Hire Schedule: ability to work event schedule, evenings, weekends, holidays

  The hourly wage rate for this position is $20.10 Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

  This is a posting for an existing job vacancy

  You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

  You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

  Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.

  From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.

  Job Summary

  Now, if you were to come on board as one of our Retail Supervisors, we’d ask you to do the following for us:

  • Help the Manager oversee the retail operations
  • Develop and monitor a meal and break schedule for the staff that does not interfere with customer service
  • Train, develop and lead a team of associates capable of providing great customer service.
  • Perform administrative duties, including: cash register readings, orbit, inventory, banking, ordering and the administration of the “Be a Star Program”
  • Be accountable for client and customer relationship building
  • Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs

  Think you have what it takes to be our Retail Supervisor? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

  • Solid supervisory experience
  • A passion for Customer Service excellence
  • Detail-oriented and thrive in a fast-paced environment
  • Solid team player with an emphasis on customer-service
  • Strong supervisory skills and the proven ability to motivate, lead and coach staff
  • Superior client relationship skills
  • Excellent verbal and written communication skills
  • Strong proficiency with MS Word, Excel and Outlook
  • Able to accommodate a flexible work schedule, including evenings and weekends
  • Previous work experience with Tim Hortons would be an asset

  Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

  For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.

• About the company

  We are Canada’s leading foodservice and support services company. We set the standard for foodservice and support services with over 24,000 associates...

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