• Job Description

  Req#: C9245-26-0070?language=en&page=2&sort=publicationDateDesc

  Job summary

  Rotational Clerical Officer Band 2 - 30.0 hours - Permanent post

  We are currently looking for an enthusiastic individual to join our Community Administration service to provide relief cover throughout Tameside and Glossop. This post will work across all of the localities providing full clerical support to Health Care Professional teams that are based within the community clinics.

  Working as part of a team, the post holder will act as the first point of contact for all community service users therefore the post holder must have the ability to deal with the general public and have a positive approach to customer care. Administration experience is essential as you will be expected to undertake a full range of clerical tasks.

  Community clinics currently operate between the hours of 8.00am and 8.00pm, Monday to Saturday. As a Rotational Clerical Officer, you will be required to cover all clinic sites dependent on service requirements. The footprint ranges from Glossop to Hyde to Ashton to Denton & Droylsden therefore being a car driver is essential.

  *****This role will be working within the Community Administration service for Tameside and Glossop Integrated Care Organisation. The Community Administration service covers 14 sites across the Tameside & Glossop boroughs, which provide community services to local patients.' *****

  Main duties of the job

  To provide a welcoming and professional first impression for our patients/Healthcare Professionals on arrival at community clinic reception desks, whether this be front facing or via telephone, to ensure they receive an excellent customer service experience.

  The post holder will be the first point of contact for all community service users therefore you must be able to deal professionally with a range of enquiries, in person, by phone or by email in an efficient, polite and courteous manner.

  The post holder will be expected to provide full clerical support to the Health Care Professional teams based in community settings.

  Working within localities, you will be expected to work as part of a team but also without direct supervision to ensure the smooth running of the clinics. The post holder will be expected to provide administrative cover across all locality sites.

  About us

  Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

  We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

  • Compassion
  • Accountability
  • Respect
  • Excellence

  We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

  We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

  Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

  Details

  Date posted

  17 February 2026

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,465 a year Pro-rata Per Annum

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  245-ADM2CHH-02-25

  Job locations

  Rowan House

  Grange Road South

  Hyde

  SK14 5NU

  
  

  Job description

  Job responsibilities

  The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

  The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

  Important Notice on Visa Sponsorship Eligibility

  Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorshipunder the UK Health and Care Worker visa route. This is due to the position not meeting theminimum salary threshold of £25,000 per annumand/or the requiredskill levelset by UK Visas and Immigration.

  We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.

  Job description

  Job responsibilities

  The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

  The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

  Important Notice on Visa Sponsorship Eligibility

  Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorshipunder the UK Health and Care Worker visa route. This is due to the position not meeting theminimum salary threshold of £25,000 per annumand/or the requiredskill levelset by UK Visas and Immigration.

  We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.

  Person Specification

  Qualifications

  Essential

  • English and Maths, GCSE, CSE, level 1 or A-C or above or equivalent experience
  • Car Driver/ ability to travel.

  Desirable

  • Power point skills

  Knowledge

  Essential

  • IT Skills in Microsoft, word and excel

  Desirable

  • General Office duties

  Experience

  Essential

  • Have knowledge of a range Secretarial Procedures
  • Reception duties- answering the phone customer service skills

  Desirable

  • Previous experience working with the General Public

  Skills & Abilities

  Essential

  • Typing/IT skills (email, word processing & File Management) Knowledge of the Microsoft Packages
  • Good communication skills
  • Excellent telephony skills
  • Flexibility to cope with changing needs of the job
  • Eager to learn new skills

  Person Specification

  Qualifications

  Essential

  • English and Maths, GCSE, CSE, level 1 or A-C or above or equivalent experience
  • Car Driver/ ability to travel.

  Desirable

  • Power point skills

  Knowledge

  Essential

  • IT Skills in Microsoft, word and excel

  Desirable

  • General Office duties

  Experience

  Essential

  • Have knowledge of a range Secretarial Procedures
  • Reception duties- answering the phone customer service skills

  Desirable

  • Previous experience working with the General Public

  Skills & Abilities

  Essential

  • Typing/IT skills (email, word processing & File Management) Knowledge of the Microsoft Packages
  • Good communication skills
  • Excellent telephony skills
  • Flexibility to cope with changing needs of the job
  • Eager to learn new skills

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Tameside and Glossop Integrated Care NHS Foundation Trust

  Address

  Rowan House

  Grange Road South

  Hyde

  SK14 5NU

  
  

  Employer's website

  https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Tameside and Glossop Integrated Care NHS Foundation Trust

  Address

  Rowan House

  Grange Road South

  Hyde

  SK14 5NU

  
  

  Employer's website

  https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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