• Job Description

  Req#: C9363-26-0176?language=en&page=8&sort=publicationDateDesc

  Job summary

  Creative, Innovative and Breaking the Stigma

  We have an opportunity for a Band 4 Peer Support Worker for three or four days a week, for a 12 month fixed term contract, in the Rough Sleepers Mental Health Project (RAMHP).

  RAMHP is an assessment and liaison service that works with street outreach services to support people who sleep rough and help them get the right mental health care. The service covers Tower Hamlets, Hackney, City of London and Newham. We work with statutory and partner organisations supporting people in challenging circumstances. The team uses an assertive outreach approach, going out to see people where they are.

  The Peer Support Worker will have lived experience of rough sleeping and of using mental health services. You will be sharing your own experiences, to gain trust and inspire hope that recovery is possible from somebody that gets it.

  Main duties of the job

  This role requires an understanding of the health needs of rough sleepers and the challenges homeless people face in health settings. You will support people to navigate health and rough sleeping systems and to overcome barriers that prevent them from accessing healthcare and other support.

  You will be a member of a multidisciplinary team and will go out with colleagues. We visit people where they are, which may be on the streets, emergency accommodation or specific homeless day centres. You would be travelling across Tower Hamlets, Hackney, City of London and Newham. The role would involve engaging with people who may have mental health needs, and to support us and them to understand their mental health better. They may be mistrustful of services but need to be connected with appropriate support.

  In your personal statement, please tell us of your lived experience of rough sleeping and mental health.

  The team operates Monday - Friday 9am - 5pm.

  We encourage people to contact us to find out more or arrange a visit:

  Hilary Neal, Operational Lead 07970 650 805 or Tash Lawrence, Occupational Therapist 07824318509

  About us

  Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

  Details

  Date posted

  13 February 2026

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £33,094 to £36,195 a year Per annum pro rata inc HCA

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Part-time

  Reference number

  Peer Support Worker

  Job locations

  Old Montague Street

  86 OLD MONTAGUE STREET

  LONDON

  E1 5NN

  
  

  Job description

  Job responsibilities

  - To work as an integral and highly valued member of the service in facilitating client centred activities to inspire hope and recovery.

  - To support individuals in identifying personal recovery goals to improve the service users' quality of life and to support them to do the things they want to do and live the life they want to lead.

  - Through sharing aspects of own lived experience of mental health challenges, accessing services and recovery stories, the Peer Support Worker (PSW) will inspire hope and belief that recovery is possible in others. The post holder will develop relationships based on mutuality so they can facilitate and support information sharing to promote choice, self- determination and opportunities for the fulfilment of socially valued roles. To work with people who are rough sleepers who are experiencing mental health problems.

  - The Senior PSW will act as an ambassador of Recovery and will work closely with team members, partner organisations and local communities to develop, through co-production, recovery-focused interventions that address the needs of those served including resilience and recovery, shared support, social connections and community engagement.

  - The team operates 5 days a week, 52 weeks a year. The team will operate 9am - 5pm patterns. They will work with the Clinical and Operational Leads in supporting the continuous development of the service ensuring safe and effective practice upholding the Trust values with the homeless person at the centre of all care delivered.

  Job description

  Job responsibilities

  - To work as an integral and highly valued member of the service in facilitating client centred activities to inspire hope and recovery.

  - To support individuals in identifying personal recovery goals to improve the service users' quality of life and to support them to do the things they want to do and live the life they want to lead.

  - Through sharing aspects of own lived experience of mental health challenges, accessing services and recovery stories, the Peer Support Worker (PSW) will inspire hope and belief that recovery is possible in others. The post holder will develop relationships based on mutuality so they can facilitate and support information sharing to promote choice, self- determination and opportunities for the fulfilment of socially valued roles. To work with people who are rough sleepers who are experiencing mental health problems.

  - The Senior PSW will act as an ambassador of Recovery and will work closely with team members, partner organisations and local communities to develop, through co-production, recovery-focused interventions that address the needs of those served including resilience and recovery, shared support, social connections and community engagement.

  - The team operates 5 days a week, 52 weeks a year. The team will operate 9am - 5pm patterns. They will work with the Clinical and Operational Leads in supporting the continuous development of the service ensuring safe and effective practice upholding the Trust values with the homeless person at the centre of all care delivered.

  Person Specification

  Education/ Qualification/ Training

  Essential

  • Educated to degree or has gained equivalent level of work experience
  • Significant experience of peer support working
  • A willingness to undertake further training and/or qualifications.
  • NVQ3 or equivalent experience.

  Desirable

  • Commitment to obtain underpinning knowledge through work based learning and mandatory training,
  • ELFT Accredited Peer Support Worker Training (by Royal College of Psychiatry)

  Experience

  Essential

  • Significant experience of working as a Peer Support Worker in a relevant setting.
  • Own personal lived experience of rough sleeping
  • Own personal lived experience of mental health

  Desirable

  • Awareness of local services and community organisations
  • Knowledge of benefits/employment systems
  • Ability to demonstrate an understanding of mental health issues
  • Experience of delivering training

  Knowledge and skills

  Essential

  • A sound knowledge of good practice in Peer Support Work
  • Able to use Email, Word, Excel, PowerPoint and ability to co-produce new information resources to promote emerging projects
  • Able to demonstrate understanding of Intentional Peer Support
  • Demonstrate knowledge of personal Recovery
  • Evidence of good interpersonal skills and an ability to form peer relationships with service users and carers
  • Excellent verbal and written communication skills
  • Ability to communicate on all levels and to a broad scope of individuals, both internally and externally to the Trust
  • Ability to appreciate / understand other people's worlds
  • Commitment to Trust Equality and Diversity policies and Trust values
  • Willingness to take initiative and speaking Truth to Power.
  • Cultural awareness including awareness of the potential impact of discrimination & disadvantage on mental health.
  • Ability to recognise and appropriately challenge stigma and discrimination.

  Desirable

  • To demonstrate a knowledge of audits, survey's and consultations
  • Awareness of local services
  • Knowledge of benefits/employment systems
  • Ability to demonstrate a understanding of mental health issues

  Person Specification

  Education/ Qualification/ Training

  Essential

  • Educated to degree or has gained equivalent level of work experience
  • Significant experience of peer support working
  • A willingness to undertake further training and/or qualifications.
  • NVQ3 or equivalent experience.

  Desirable

  • Commitment to obtain underpinning knowledge through work based learning and mandatory training,
  • ELFT Accredited Peer Support Worker Training (by Royal College of Psychiatry)

  Experience

  Essential

  • Significant experience of working as a Peer Support Worker in a relevant setting.
  • Own personal lived experience of rough sleeping
  • Own personal lived experience of mental health

  Desirable

  • Awareness of local services and community organisations
  • Knowledge of benefits/employment systems
  • Ability to demonstrate an understanding of mental health issues
  • Experience of delivering training

  Knowledge and skills

  Essential

  • A sound knowledge of good practice in Peer Support Work
  • Able to use Email, Word, Excel, PowerPoint and ability to co-produce new information resources to promote emerging projects
  • Able to demonstrate understanding of Intentional Peer Support
  • Demonstrate knowledge of personal Recovery
  • Evidence of good interpersonal skills and an ability to form peer relationships with service users and carers
  • Excellent verbal and written communication skills
  • Ability to communicate on all levels and to a broad scope of individuals, both internally and externally to the Trust
  • Ability to appreciate / understand other people's worlds
  • Commitment to Trust Equality and Diversity policies and Trust values
  • Willingness to take initiative and speaking Truth to Power.
  • Cultural awareness including awareness of the potential impact of discrimination & disadvantage on mental health.
  • Ability to recognise and appropriately challenge stigma and discrimination.

  Desirable

  • To demonstrate a knowledge of audits, survey's and consultations
  • Awareness of local services
  • Knowledge of benefits/employment systems
  • Ability to demonstrate a understanding of mental health issues

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  East London NHS Foundation Trust

  Address

  Old Montague Street

  86 OLD MONTAGUE STREET

  LONDON

  E1 5NN

  
  

  Employer's website

  https://www.elft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  East London NHS Foundation Trust

  Address

  Old Montague Street

  86 OLD MONTAGUE STREET

  LONDON

  E1 5NN

  
  

  Employer's website

  https://www.elft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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