What's your preference?
Job Description
- Req#: 7kEiISYv0rdd
Employer Industry: AI Customer Service Solutions for Financial Institutions
Why consider this job opportunity:
- Competitive salary with stock options
- Opportunity for professional development through trainings, courses, and conferences
- Access to the latest tools and equipment needed for success
- Supportive benefits including sports compensation and reimbursement for therapy
- Engaging team events such as annual employee awards, internal hackathons, and unique activities
- Inclusive workplace with representation from 25 countries
What to Expect (Job Responsibilities):
- Handle complex technical challenges and support technical sales processes
- Expertly manage API data integrations and provide guidance on Glia products
- Develop risk mitigation strategies to minimize sales impact
- Navigate and resolve complex client issues, ensuring effective communication across departments
- Maintain strong, personalized customer relationships to advance business objectives
What is Required (Qualifications):
- Strong hands-on coding ability with proficiency in JavaScript and HTML/CSS
- Proven experience with REST APIs, webhooks, and event-driven integrations
- Experience creating technical artifacts such as serverless functions and automation scripts
- Ability to translate technical concepts into business outcomes for diverse stakeholders
- Some customer-facing experience in pre-sales or technical consulting roles
How to Stand Out (Preferred Qualifications):
- Previous experience as a Sales Engineer, Solutions Engineer, or similar role
- Degree in Computer Science or formal technical training (not required if hands-on skills are strong)
- Familiarity with contact center technology or telephony concepts
- Background with organizations known for platform or custom development pre-sales
#AICustomerService #SalesEngineering #CareerGrowth #ProfessionalDevelopment #InclusiveWorkplaceAbout the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.