Zendesk

Sales Specialist Contact Center (NA Commercial East)


This job is now closed

PayCompetitive
LocationNew York/New York
Employment typeFull-Time
  • Job Description

      Req#: R34037
      Employer Industry: Customer Experience Technology

      Why consider this job opportunity:
      - Salary up to $352,000.00 (On Target Earnings)
      - Opportunity for professional growth and development within a leading technology company
      - A collaborative and inclusive work environment that values diverse perspectives
      - Chance to lead transformational contact center initiatives using cutting-edge technologies
      - Flexibility to work remotely part of the week while also having the opportunity to connect in person at various offices

      What to Expect (Job Responsibilities):
      - Collaborate with account executives and pre-sales teams to identify and pursue sales opportunities
      - Engage with vendors and delivery partners to align on best practices and sales strategies
      - Assist in running customer discovery calls and managing deal progress across the territory
      - Coordinate with pre-sales teams to deliver tailored value propositions aligned with customer needs
      - Represent the employer at regional events and conferences to advocate for the Contact Center solutions

      What is Required (Qualifications):
      - Minimum of 7 years of experience in cloud contact center sales
      - Proven experience in channel sales
      - Technical expertise in Zendesk and Amazon Connect is advantageous
      - Experience selling at the C-level with a strong track record of achieving sales targets
      - Strong communication skills, including being a great writer, speaker, and listener

      How to Stand Out (Preferred Qualifications):
      - Proven ability to proactively pursue new business opportunities
      - Ability to work autonomously and as part of a fast-paced team

      #CustomerExperience #CloudSales #SalesSpecialist #CareerGrowth #InclusiveWorkEnvironment

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Zendesk Inc. is an American customer service software company headquartered in San Francisco, California, USA.

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