• Job Description

  Req#: R0014149

  About GTT:

  GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies.

  We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net .

  Role Summary:

  The Senior MSP / MSSP Practice Director is responsible for building, scaling, and optimizing GTT's Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) ecosystem. This role drives partner growth, enhances lifecycle engagement, and expands routes to market by developing strategic programs, enablement, and high-impact partner motions.

  Job Scope/Supervision:

  This role interacts and collaborates with all departments within our channel partner program and GTT.

  Duties and Responsibilities:

  • Design and evolve scalable channel programs tailored specifically for MSPs and MSSPs.
  • Define segmentation, performance models, partner compensation, and program metrics.
  • Recruit, activate, and grow high-value MSP and MSSP partners.
  • Lead onboarding processes and ensure partners are equipped for success.
  • Deliver enablement materials including playbooks, training, and co-branded resources.
  • Drive partner-led market expansion across verticals and geographies.
  • Collaborate with segment sales teams to extend market reach.
  • Track partner lifecycle performance, revenue contribution, and ROI.
  • Optimize partner investment strategies to maximize growth and profitability.
  • Maintain a consistent operational engagement model to support scale.
  • Market Intelligence: Stay informed on industry trends, competitive landscape, and emerging technologies.

  Required Experience/Qualifications:

  • Bachelor’s degree in Business, Engineering, or related field (MBA preferred)
  • 7+ years’ experience in channel sales, partner management, or MSP/MSSP program leadership.
  • Proven success designing and scaling MSP/MSSP partner programs.
  • Strong understanding of partner economics and recurring revenue models.
  • Excellent leadership, communication, and relationship-building skills.
  • Strong understanding of integration technologies (cloud, automation, data, infrastructure)

  Desirable Experience/Qualifications:

  • Experience with partner program operating models, partner enablement, ecosystem management.
  • Knowledge of cybersecurity frameworks and managed service operations.
  • Technical background or certifications in networking, cloud, or security is a plus.

  Hours/Travel/Shift:

  • Up to 25% travel

  GTT Competencies

  • Adaptive Mindset: We meet change head-on to build the capabilities we need now. We take personal ownership of our professional development to keep pace with change and actively drive it.
  • Collective Impact: We treat innovation as a team sport, working powerfully together to create extraordinary impact. We collaborate openly and with a shared purpose and amplify our unique human strengths to solve complex challenges that technology alone cannot.
  • Customer Ownership: We own our customers’ success, whether an internal stakeholder or an external client. We take full accountability, anticipate their needs and create smooth experiences to build trust with every touchpoint. In an automated world, personal ownership is GTT’s competitive edge.

  EEO Statement

  GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

  GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.

• About the company

  GTT Communications, Inc., formerly Global Telecom and Technology, is a multinational telecommunications and internet service provider company with headquarters in Tysons, Virginia, and incorporated in Delaware.

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