SOTI

Technical Account Manager


PayCompetitive
LocationLittlestown/Pennsylvania
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R09543
      Employer Industry: Mobile and IoT Device Management Solutions

      Why consider this job opportunity:
      - Opportunity to work with leading-edge technologies and take on complex projects
      - Fast-paced environment that encourages personal growth and innovation
      - Collaborative and fun company culture emphasizing teamwork
      - Chance to make a significant impact with a globally recognized industry leader
      - Travel opportunities (approximately 5-10%) to engage with clients directly

      What to Expect (Job Responsibilities):
      - Provide subject matter expertise in configuring SOTI MobiControl Mobile Device Management software
      - Conduct Discovery Calls with customers to gather requirements for Work Orders
      - Execute Work Orders, including implementations, migrations, and upgrades of SOTI software
      - Deliver remote and on-site training sessions on SOTI software
      - Serve as a trusted advisor for Enterprise Support customers, advocating for customer success and satisfaction

      What is Required (Qualifications):
      - 5–10 years of experience in advanced technical roles, with direct customer engagement in post-sales or professional services
      - Strong understanding of mobility and emerging mobile technologies, including Android, Apple, and Windows operating systems
      - Excellent problem-solving, analytical, and troubleshooting skills
      - Proven ability to communicate complex technical concepts to diverse audiences
      - Hands-on experience with MS SQL and solid understanding of networking concepts

      How to Stand Out (Preferred Qualifications):
      - Experience delivering training (remote and in-person) on technical software solutions
      - Proactive, self-motivated, and able to work with minimal supervision
      - Demonstrated ability to lead initiatives and successfully complete projects

      #MobileManagement #TechnicalAccountManager #CareerOpportunity #InnovativeCulture #CustomerSuccess

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      SOTI is a proven enterprise mobility solution leader. Remotely manage any device type and any OS from the single integrated interface of the SOTI ONE Platform.

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