• Job Description

  Req#: R0001228

  About Us

  At The Huntington, we believe that having a team of diverse backgrounds and voices working together will enable us to support and promote the appreciation of the humanities, the arts, and botanical science. The Huntington is proud to be an equal opportunity employer and is committed to providing employment opportunities regardless of race, religious creed, color, national origin, disability, sex, gender, gender identity, sexual orientation or any other characteristic protected by local, state or federal law.

  The Huntington

  Founded in 1919, The Huntington is a collections-based research and educational institution open to the public, housing world-class library, art, and botanical collections. Its mission is to support research and promote education in the arts, humanities, and botanical science and to display and interpret its extraordinary resources for diverse audiences.

  The Culture

  Here we are committed to the highest of standards in all that we do – from preserving and protecting the collections, to exhibitions, educational and scholarly programming, visitor and reader services, and beyond. Achieving excellence across these pursuits requires a diversity of perspectives, expertise, experience, and methodologies.

  At The Huntington, our organizational Culture is shaped by the following core values: Intellectual curiosity, Collaboration, Stewardship, Belonging, and Integrity.

  • Intellectual Curiosity: Knowledge, lifelong learning, and a spirit of inquiry are at the core of our mission and organizational culture.

  • Collaboration: Teamwork and a collaborative attitude are important at all levels of The Huntington. We foster relationships internally among our departments and externally with organizations throughout the community.

  • Stewardship: We are committed to the care and development of our collections, our financial and physical resources, our staff, and our community.

  • Belonging: We strive to attract and maintain a workforce of individuals with diverse talents, backgrounds, and perspectives. Our organizational culture promotes a sense of welcome, inclusion, and connection.

  • Integrity: We value respect and honesty, working to fulfill our mission with honor and ethical principles.

  Job Description

  About the Role

  The Part Time Keyholder/Sales Assistant provides sales support and customer service by greeting and assisting guests, finding and suggesting merchandise, cashiering and packaging purchases, and helping maintain sales floor inventory and appearance. Working with the Manager or Supervisor on Duty, the PT Keyholder will be called on to perform opening/closing activities which include supervising the opening/closing of the registers, securing the cash deposits, preparing sales floor for opening and/or directing staff in sales floor recovery activities at end of day. S/He/They are to be fluent on the POS system in order to perform managerial functions, assist cashiers and do troubleshooting if necessary. The PT Keyholder sets an example of excellent customer service and is able to manage customer expectations in a positive way. S/He/They communicate with the Manager or Supervisor on Duty about customer, staff, facility or operational concerns. S/He/They are expected to stay current on product lines, merchandising, and inventory to better assist customers and the sales staff team.

  S/he/they will demonstrate a background of working directly with people from diverse racial, ethnic, geographic and socioeconomic backgrounds, using a welcoming, inclusive, and accessible approach.

  This is a part-time position, scheduled for 22.5 hours per week.

  Essential Duties

  • Proactively greet customers and offer courteous assistance

  • Must have a high level of accuracy and efficiency operating the Point-of-Sale system.

  • Responsible for cash handling, balancing registers and securing the Store at opening/closing

  • Helps coordinate end of day sales floor recovery and/or pre-opening activities

  • Must be capable of acting as Manager on Duty in the absence of the Retail Manager, Assistant Manager or Sales Floor Supervisor

  • Utilize Resources for checking merchandise inventory, pricing, and vendor information

  • Assist in loss prevention by remaining aware of customer activity, reporting missing or damaged merchandise and conducting inventory counts as required.

  • May perform other related duties as assigned

  Candidate Requirements and Experience

  Knowledge, skills, and abilities:

  • Excellent customer service. Friendly approachable, proactively engages with guests.

  • High integrity and dependability dealing with cash, merchandise and store security

  • Able to work efficiently and accurately, remaining tactful and courteous even in times of high customer volume.

  • Good problem solving skills and ability to multitask

  • Must be able to work weekends, some evenings, some holidays

  • Bending, reaching and lifting items of various weight and size

  Preferred:

  • Previous cash handling and retail sales experience

  • Working knowledge of literature, history, art, botanicals and tea culture is helpful

  Working Conditions

  • Extensive face to face customer interaction in busy retail environment

  • May involve long periods of standing, walking as well as some lifting and bending

  • Occasionally working outdoors

  Compensation & Benefits

  We provide competitive compensation, generous benefits and perks for all eligible employees including:

  • Pay Rate: $21.00/hr.

  • 403(b) retirement plan and matching retirement plan with an outstanding employer match

  • Hybrid remote work schedule available for applicable positions

  • Considerable paid time off, including annual leave, sick leave, and holidays

  • Discounts for staff in The Huntington Store and restaurants

  • Free admission to various museums and cultural institutions

  • Free passes each month to welcome family and friends to visit the grounds

  The Application Process

  Please submit a cover letter and CV/resume as a single PDF attachment.

  You will have the opportunity to submit additional documents on the “My Experience” section of the application.

• About the company

  The Huntington Library, Art Museum and Botanical Gardens, known as The Huntington, is a collections-based educational and research institution established by Henry E.

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