• Job Description

  Req#: 23984

  ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side by side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

  Strategy Insights & Planning Associate Consultant - Clincial Trial Engagement & Recruitment

  ZS's Insights & Analytics group partners with clients to design and deliver solutions to help them tackle a broad range of business challenges. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem-solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership. This individual will join the Engagement & Recruitment team in ZS’ Drug Development Excellence practice, which supports sponsors in improving patient and site engagement and accelerating trial recruitment.

  What You’ll Do

  • Leverage problem solving skills and frameworks to develop solutions to our clients’ business problems around clinical trial recruitment and engagement
  • Assist in structuring and conducting qualitative and quantitative market research and/or desk research with patients, primary investigators, site staff and more to derive insights and contribute to client decision making
  • Design custom analyses using tools like Excel, Access, Confirmit and ZS's proprietary software
  • Synthesize and communicate results to clients and ZS teams through oral and written presentations
  • Plan and facilitate virtual and in-person strategy workshops and co-creation sessions with external stakeholders and clients
  • Develop client relationships and serve as key point of contact on certain aspects of projects
  • Actively support management of the program plan and conduct regular status updates with the client – risk and issue mitigation. You will also assist in driving the project forward to ensure project goals and deadlines are met
  • Tackle unstructured problems by untangling client issues, finding the right problems to solve for, and developing or co-creating innovative solutions
  • Mentor and support development of Associates on your projects and teams

  What You’ll Bring

  • PhD or Masters with bachelor’s degree in a field with quantitative and qualitative coursework such as business, economics, marketing, psychology, life sciences, and social sciences. In lieu of a PhD, 2-5 years of relevant post-study professional experience will be considered.
  • High motivation, good work ethic, maturity and personal initiative
  • Strong oral and written communication skills
  • Passion for understanding people and getting to a powerful insight
  • Empathy, adaptability and high personal impact
  • Strong attention to detail, with a quality-focused mindset
  • Knowledge of drug development, clinical trial operations, and study recruitment barriers and challenges—or a willingness to learn and get deep in this area
  • Self-discipline for planning and organizing tasks
  • Aptitude for, and enjoyment of, team leadership

  How you’ll grow:

  • Cross-functional skills development & custom learning pathways
  • Milestone training programs aligned to career progression opportunities
  • Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

  Hybrid working model:

  ZS is committed to a Flexible and Connected way of working. ZSers are onsite at clients or ZS offices three days a week. Combined flexibility to work remotely two days a week is also available. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

  How you’ll grow:

  • Cross-functional skills development & custom learning pathways
  • Milestone training programs aligned to career progression opportunities
  • Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

  Perks & Benefits:

  At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.

  Hybrid working model:

  We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

  Travel:

  Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

  Considering applying?

  At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

  If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
  
  ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
  
  To complete your application:
  Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
  
  NO AGENCY CALLS, PLEASE.
  
  Find Out More At:
  www.zs.com

  
  

  How you’ll grow:

  • Cross-functional skills development & custom learning pathways
  • Milestone training programs aligned to career progression opportunities
  • Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

  Perks & Benefits:

  At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.

  Hybrid working model:

  We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

  Travel:

  Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

  Considering applying?

  At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

  If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
  
  ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
  
  To complete your application:
  Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
  
  NO AGENCY CALLS, PLEASE.
  
  Find Out More At:
  www.zs.com

  
  

  Strategy Insights & Planning Associate Consultant - Clincial Trial Engagement & Recruitment

  ZS's Insights & Analytics group partners with clients to design and deliver solutions to help them tackle a broad range of business challenges. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem-solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership. This individual will join the Engagement & Recruitment team in ZS’ Drug Development Excellence practice, which supports sponsors in improving patient and site engagement and accelerating trial recruitment.

  What You’ll Do

  • Leverage problem solving skills and frameworks to develop solutions to our clients’ business problems around clinical trial recruitment and engagement
  • Assist in structuring and conducting qualitative and quantitative market research and/or desk research with patients, primary investigators, site staff and more to derive insights and contribute to client decision making
  • Design custom analyses using tools like Excel, Access, Confirmit and ZS's proprietary software
  • Synthesize and communicate results to clients and ZS teams through oral and written presentations
  • Plan and facilitate virtual and in-person strategy workshops and co-creation sessions with external stakeholders and clients
  • Develop client relationships and serve as key point of contact on certain aspects of projects
  • Actively support management of the program plan and conduct regular status updates with the client – risk and issue mitigation. You will also assist in driving the project forward to ensure project goals and deadlines are met
  • Tackle unstructured problems by untangling client issues, finding the right problems to solve for, and developing or co-creating innovative solutions
  • Mentor and support development of Associates on your projects and teams

  What You’ll Bring

  • PhD or Masters with bachelor’s degree in a field with quantitative and qualitative coursework such as business, economics, marketing, psychology, life sciences, and social sciences. In lieu of a PhD, 2-5 years of relevant post-study professional experience will be considered.
  • High motivation, good work ethic, maturity and personal initiative
  • Strong oral and written communication skills
  • Passion for understanding people and getting to a powerful insight
  • Empathy, adaptability and high personal impact
  • Strong attention to detail, with a quality-focused mindset
  • Knowledge of drug development, clinical trial operations, and study recruitment barriers and challenges—or a willingness to learn and get deep in this area
  • Self-discipline for planning and organizing tasks
  • Aptitude for, and enjoyment of, team leadership

  How you’ll grow:

  • Cross-functional skills development & custom learning pathways
  • Milestone training programs aligned to career progression opportunities
  • Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

  Hybrid working model:

  ZS is committed to a Flexible and Connected way of working. ZSers are onsite at clients or ZS offices three days a week. Combined flexibility to work remotely two days a week is also available. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

• About the company

  ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results.

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