University of Wisconsin-Madison - Student jobs

Student Employment Assistant - Office of Student Financial Aid


This job is now closed

PayCompetitive
LocationRemote
Employment typeOther
  • Job Description

      Req#: 507840

      Department Overview:

      The Office of Student Financial Aid (OSFA) is responsible for the disbursal of all student aid, including federal loans and awards, scholarships, and special awards. Housed within OSFA, is the Student Employment Unit. The unit oversees the administration of the Federal Work Study program, including managing approved off-campus employers, as well as the online Student Jobs website – a searchable database of available on- and off-campus student jobs.

      Anticipated Start Date:

      September 2024

      Anticipated End Date (If Applicable):

      Remote Work Eligibility Detail:

      Not Remote

      Anticipated Hours Per Week:

      8-12

      Schedule:

      Student Employment regular office hours are 9:00 am-4:00 pm Monday-Friday
      Scheduling is flexible to support student’s classes
      Includes attendance at weekly studently employment meetings
      Availability for Monday 2-4 pm and Wednesday 2-4 pm is a plus

      Salary/Wage Range/Lump Sum:

      $12.50

      Number of Positions:

      2

      Qualifications:

      Work Study required

      Knowledge, Skills & Abilities:

      Oral and written communication skills
      Customer service skills
      Problem-solving skills
      Ability to work both as a team member and individually
      Knowledge of Microsoft Office Suite (including Outlook)
      Self starter that takes initiative
      Can work independently without supervision

      Position Summary/Job Duties:

      Oversight and prompt response via Student Employment email correspondence
      Maintain phone correspondence by answering questions and requests regarding Federal Work Study (FWS) and Student Jobs Portal (SJP)
      Student Jobs Portal Administration - Approval of Jobs & Customer Service
      Assist in Special Projects
      Assist in Student Employment Marketing & Promotion
      Assist in Student Employment Outreach Efforts
      Process Federal Work Study Program paperwork
      Provide support regarding information on educational opportunities and growth opportunities
      Contribute to team effort by maintaining workflow as needed
      Exhibit professional and technical knowledge regarding FWS & SJP
      Resolve administrative problems by identifying concerns, analyzing data, and developing solutions
      Handle and manage student information confidentially within the office space
      Other duties as assigned

      Physical Demands:

      n/a

      Institutional Statements:

      Equal Employment Opportunity Statement:

      UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

      Institutional Statement on Diversity:

      Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

      The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

      For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

      Accommodation Statement:

      If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

  • About the company

      The University of Wisconsin is a top-ranked research institution located in Madison, Wisconsin, providing exceptional education opportunities to undergraduates, graduate and professional students.

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