• Job Description

  Req#: 528604

  Support Services Coordinator

  St. Louis Public Library is seeking a Support Services Coordinator. Our ideal candidate is detailed and flexible, with excellent communication and customer service skills. The candidate will help provide depth and administrative support to SLPL’s Support Services departments (Building Services / Custodial, Facilities & Maintenance, Human Resources, Public Safety, and Receiving & Delivery), advancing our goal of providing excellent service to internal and external customers. The Support Services Coordinator is organized, proactive, and understands the importance of collaboration.

  In this role you will:

  • Provide administrative support and backup for the Support Services departments.

  • Serve as administrator for the Library’s incident reporting system, fleet management system, and other departmental software systems.

  • Act as administrator for the database that processes and maintains badges, ID photos, and access control for Library employees.

  • Act as liaison with the Technology Department to ensure system access, distribution lists upkeep, and Microsoft Active Directory population.

  • Manage system and compliance for employee parking assignments.

  • Serve as the initial point of contact for Central Library facility rentals.

  • Provide logistical and control systems support for events and programs at Central Library or other locations.

  • Perform projects and tasks as assigned by supervisor and other managers.

  
  

  You will need to be:

  • Personable, responsive, and able to build relationships at all levels of the organization.

  • Capable of effectively presenting information and responding to questions from groups of staff and external colleagues.

  • Proficient in the use of standard computer applications.

  • Flexible, positive, and willing to work with colleagues to successfully overcome challenges.

  • Organized, detail-oriented, with strong time management skills, and able to work with competing tasks and priorities.

  
  

  You will need to have:

  • A Bachelor’s Degree OR one year certificate from college or technical school; OR two years related experience.

  • Experience working in software administration.

  • Strong communication skills.

  • Collaborative spirit and excellent teamwork skills.

  • Strong organizational and time management skills.

  • Experience in public libraries, non-profits, or governmental institutions preferred, but not required.

  
  

  Hours for this position are:

  • Monday - Friday, 8:30AM - 5:00PM

  
  

  You will get:

  • Competitive salary range starting at $45,000/year.

  • Medical, dental, and life insurance.

  • Paid vacation, holidays, and sick days.

  • Pension plan through the Employees Retirement System of the City of St. Louis.

  • Professional development.

  
  

  About SLPL:

  St. Louis Public Library is a true urban library, representing the historic center of the St. Louis region: the City of St. Louis. With its roots in the mid-1800s, St. Louis Public Library has a long history of innovation and service, a large and historic collection including rare books and extensive special collections, and a diverse and dedicated staff. Our technology is a major resource throughout the City and beyond, and the Library makes an enormous investment in technology annually to keep them state of the art. We operate 15 locations in a relatively small geographical area. These range from our magnificent Central Library – one of the world’s great public libraries – to regional and neighborhood libraries that vary in size and design but are centerpieces in their communities. St. Louis was an early, passionate supporter of library services to children, and that remains a core value and mission. Outreach into our varied communities, marketing the Library’s remarkable strengths, and working with civic and cultural partners to benefit St. Louisans are all closely held values and goals at the Library.

  About downtown St. Louis:

  This position will work in the heart of the St. Louis Public Library system in the library administration building. Located in Downtown West, the administration building is next door to the renowned Central Library, an architectural masterpiece designed by Cass Gilbert, and steps from all the shops, restaurants, and entertainment that downtown St. Louis has to offer.

  To apply:

  If you are interested in this opportunity, please visit slpl.org and click on the Careers link, and submit both your cover letter and your resume with your application. Thank you!

• About the company

  The St. Louis Public Library is a municipal public library system in the city of St.

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