• Job Description

  Req#: REF7692F

  Company Description

  
  

  "Why work for Accor?

  
  We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
  By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

  
  Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

  
  

  Job Description

  
  

  POSITION SCOPE:

  Reporting to the Director of Talent & Culture, the Talent & Culture Officer will support the Talent & Culture Department as a Generalist by ensuring the provision of an integrated, comprehensive and Heartist orientated Talent & Culture Management service. The Talent & Culture Officer contributes to the accomplishment of Talent & Culture practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, the recruitment and ongoing development of a superior workforce.

  TASKS, DUTIES & RESPONSIBILITIES

  1. Recruitment and Selection

  • Undertake Recruitment and co-ordinate the selection process
  • Advertise internally and externally and file copies of advertisement
  • Develop and maintain relationship with employment agencies, universities, hotel schools and other recruitment sources
  • Maintain recruitment records
  • Coordinate Selection Process (Screening and Interviews with relevant parties)
  • Conduct reference checking from a minimum of 2 previous employers of the preferred candidate
  • Arrange External Background Checks on prospective employees
  • Prepare Employee Action Forms (EAF) and Contracts of Employment
  • Ensure that Recruitment policies and procedures are adhered to including compliance with Labour Legislation
  • Conduct Exit Interviews to identify trends, retain competent staff and make recommendations where change is necessary
  • Manage entire recruitment process on Taleo
  • Upload relevant vacancies on Accor Careers Platform
  • Point of contact for LinkedIn Recruitment page
  • Updating of job descriptions
  • Compiling of Appointment Notices
  • Other duties as assigned

  1. Payroll and Benefits

  • Receives payroll information and will be responsible for accurate input of data into Company Payroll System i.e. Payspace.
  • Partner with Payspace in aligning and implementing a more sophisticated payroll and benefits system.
  • Performs other unscheduled payroll transactions as and when required.
  • Audit payroll balance sheets, YTD earnings, etc. to ensure data integrity.
  • Ensure the processing of new hires, temporary workers, transfers, promotions and terminations is accurate and timely
  • Completes appropriate changes to Employee Tax changes, and Benefits
  • Assist in managing regular preparation of relevant management reports, including weekly, monthly, quarterly and year-end reports (gross payroll, hours worked, vacation accrual, tax deductions, benefit deductions, etc. changes.)
  • Ensure systems are set-up and updated to reflect our current employee base, including wages, benefits, sick and vacation time in line with contracts
  • Balances Monthly Payroll and distributes reports to the required management and Employee Pay slips
  • Administers process for Workman’s Compensation Benefits and attend to claims
  • Administers all the Employee Benefits, i.e., Medical Aid, Pension Fund, Retirement Fund, Disability, Retirement Plans and Death Claims
  • Develops communication strategies and resources to explain company’s benefits
  • Participates in the annual renewal process, including coordinating with vendors on data collection and project implementation
  • Serves as primary contact for Employee Plan vendors and third party administrators
  • Documents and maintains administrative procedures for compensation, benefits and payroll processes
  • Other duties as assigned

  2. Employee Benefits

  • Social Security – Compilation of Social Security forms for leavers and maternity benefits
  • Administer Alexander Forbes claims and withdrawals
  • Act as member representative on Pension Fund Committee/Board of Trustees
  • Arrange annual staff presentation relating to Fund information and other seminars that would benefit staff well-being
  • Liaison with Alexander Forbes relating to all members and queries
  • Arrange annual staff presentation/ personal sessions relating to scheme changes/increases for medical aid
  • Other duties as assigned

  3. HR Administration

  • Administer timely personnel data updates, including salary, and ensure absolute data integrity
  • Employee Personnel files audit
  • Overseeing the day to day administration of the Talent & Culture office
  • Effective recording and record keeping of recruitment and selection documents
  • Understanding of performance management system
  • Responsible for liaising with the IT Department on e-mail accounts for new Heartists as well as the termination and back up of these accounts on resignation/dismissal/transfer
  • Follow - up on Performance Review Ratings
  • Compilation of information relating to Affirmative Action Plan
  • Uploading of Department Purchase Orders on the relevant property system
  • Responsible for the capturing and maintenance of ACCOR ENES
  • Respond to all Talent and Culture Related queries
  • Other duties as assigned

  4. Industrial Relations

  • Compilation of Disciplinary documentation
  • Facilitation of Disciplinary Hearings
  • Minutes of Disciplinary Hearings
  • Other duties as assigned

  5. HR Reporting

  • Quarterly Talent Connect report
  • Monthly Metrics Report
  • Monthly Vacation report
  • Annual AA Report
  • Other reports as assigned

  6. Other T&C Duties

  • Plan and Coordinate Heartist Events
  • Oversee the Heartist Canteen with the Culinary Team ensuring the facility is well kept and that food quality is good
  • Assist the Director of Talent and Culture Champion Planet 21 Programme
  • Assist the Director of Talent and Culture Champion Online Learning Programmes via ACCOR Academy
  • Assist with any training interventions

  
  

  Qualifications

  
  

  Knowledge and Experience

  • Degree in Human Resources Management / Hotel Management
  • Minimum 3 + year of experience in a similar capacity
  • Excellent reading, writing and oral proficiency in English language
  • Proficient in MS Excel, Word, & PowerPoint

  Competencies

  • Good communication skills
  • Service oriented with an eye for details
  • Ability to work effectively and contribute in a team
  • Self-motivated and energetic
  • Well-presented and professionally groomed at all times

  
  

  Additional Information

  
  

  Our commitment to Diversity & Inclusion:

  We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

  
  

• About the company

  Accor SA is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties.

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