• Job Description

  Req#: RP1028004

  At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
  

  Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

  *This role requires fluent Japanese and English.

  Role overview:
  Our team is security and web experts, pioneers, evangelists, and elite researchers. We believe in the power of the Internet to be a positive force; our mission is to protect every website and mobile app from cybercriminals. Come and be a part of our unparalleled team that is responsible for making the Internet a safer place for everyone.

  
  We are looking for a Technical Account Manager, to be based in Japan, who is eager to help protect a portfolio of Global 2000 websites from malicious and automated attacks. This individual must have the ability to earn the respect and trust of each customer through knowledge and understanding of service delivery and how these fits into our customer’s overall environment. You will review unique business and technical project parameters and define a successful solution for the implementation and integration of the Enterprise Defense and Anti-Fraud solutions.

  What you will do: :

  • Project manage the installation and integration of our Security as a Service solution for Fortune 500 and Global 2000 companies.
  • Act as the primary representative between our customers and internal stakeholders and proactively anticipate customer needs and facilitate project success.
  • Develop and implement best practices for program/project management, communication artifacts, reporting, and capability improvements.
  • Develop models for resource planning and consumption as well as key performance metrics for project/program success.
  • Contribute to the development of standardized processes and best practices to ensure continuous improvement in the efficiency and effectiveness of the deployment process.

  What you will bring:

  • Bachelor’s degree in computer science, Computer Networks, Information Systems, or a related engineering discipline OR equivalent industry work experience.
  • Great communicator with English and Japanese language proficiency (reading, writing and speaking).
  • Familiarity with Linux, Docker and Kubernetes. Ability to read different scripting and automation (Python, Shell and Ansible).
  • Working knowledge of routing and switching technologies and understanding of TCP/IP, HTTP, HTML, JavaScript, CSS and other technologies involved in delivering sophisticated web services.
  • PREFERED EXPERIENCE:
    Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure, knowledge on git and cicd tool, security product/solutions experience (Firewalls, WAFs, DDoS).

  What you will get:

  • Hybrid working mode
  • Career growth and development opportunities
  • Recognitions and Rewards
  • Employee Assistance Program
  • Competitive pay, comprehensive benefits , and cool perks
  • Culture of Giving Back
  • Dynamic Diversity & Inclusion interest groups
    

  The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

  Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com) .

  Equal Employment Opportunity

  It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

• About the company

  F5, Inc. F5 is headquartered in Seattle, Washington in F5 Tower, with an additional 75 offices in 43 countries focusing on account management, global services support, product development, manufacturing, software engineering, and administrative jobs.

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