What's your preference?
Job Description
- Req#: 3f8a4d6c-49c3-4998-a829-67a9d80cf821
Employer Industry: Cybersecurity Software
Why consider this job opportunity:
- Competitive salary up to $118,000 USD or $106,000 CAD, depending on location
- Commission-eligible role with immediate participation in a comprehensive benefits program
- Generous paid time off and equity grant offered
- Remote work opportunity within Canada and the U.S.
- Supportive and inclusive company culture prioritizing collaboration and feedback
- Opportunity to work with cutting-edge technologies, including AI
What to Expect (Job Responsibilities):
- Own post-sale technical relationships for assigned accounts, supporting customers from onboarding through adoption and ongoing success
- Lead and support technical onboarding activities, including integrations, configuration guidance, and security best practices
- Act as a trusted technical advisor, helping customers understand how to effectively use the employer's solutions
- Collaborate cross-functionally with Product, Support, Enablement, and Onboarding teams to resolve issues and improve customer outcomes
- Mentor and support more junior team members as needed
What is Required (Qualifications):
- 4+ years of experience in a customer-facing technical role (e.g., Technical Account Manager, Solutions Engineer, or Implementation) in a SaaS or B2B environment
- Experience supporting technical onboarding and implementation conversations with both technical and non-technical stakeholders
- Strong communication and presentation skills, with the ability to explain technical concepts in clear, customer-focused terms
- Proficiency with modern security and identity concepts such as SSO, SCIM, SAML, OAuth, and compliance frameworks (e.g., SOC 2, ISO 27001, GDPR)
- Ability to work independently in a remote-first environment while collaborating effectively across teams
How to Stand Out (Preferred Qualifications):
- Experience with password managers, SaaS lifecycle management tools, MDM, or device posture tools is a strong plus
- Comfort learning and adapting to new technologies, including AI-driven features and evolving product capabilities
#Cybersecurity #RemoteWork #TechnicalAccountManager #CareerGrowth #InnovativeTechnology
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.