• Job Description

  Req#: R58590
  Employer Industry: Technology Solutions for Public Safety
  
  Why consider this job opportunity:
  - Salary up to $80,000
  - Incentive bonus plans available
  - Comprehensive benefits including medical, dental, vision, and 401K with company match
  - Generous paid time off and 10 paid holidays
  - Opportunity to build long-term relationships with key stakeholders in a dynamic field
  - Work primarily remotely with occasional on-site support
  
  What to Expect (Job Responsibilities):
  - Lead stabilization and optimization initiatives, assessing account health and implementing improvements
  - Provide on-site support as needed while primarily working remotely, assisting with onboarding, integrations, and upgrades
  - Advocate for customer needs and facilitate communication between accounts and internal teams
  - Monitor open technical cases, drive escalations, and communicate status clearly
  - Identify potential risks to customer success and implement mitigation strategies
  
  What is Required (Qualifications):
  - High school diploma or equivalent and 5+ years of IT/Networking experience
  - Must be able to obtain background clearance as required by government customers
  - Legal authorization to work in the U.S. indefinitely is required; employer work permit sponsorship is not available for this position
  - Strong understanding of case handling, technical workflow, and professional communication
  - Proven ability to manage multiple projects, priorities, and accounts simultaneously
  
  How to Stand Out (Preferred Qualifications):
  - Deep knowledge of Avigilon products, solutions, and troubleshooting processes
  - Prior account management experience in security and surveillance technologies
  - Degree, diploma, or certificate in information technology/project management
  - Excellent verbal, written, and presentation skills
  - Proven experience de-escalating complex technical situations and resolving enterprise issues
  
  #TechnologySolutions #PublicSafety #CareerOpportunity #CompetitivePay #RemoteWork
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Motorola Solutions, Inc., is an American data communications and telecommunications equipment provider that succeeded Motorola, Inc.,

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