Sully.ai
Technical Account Manager
4 days agoWhat's your preference?
Job Description
- Req#: ec7dc43a-1d1b-4c0d-b016-c6afff986527
Employer Industry: Healthcare Technology
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work on innovative AI-driven projects that revolutionize healthcare documentation
- Join a mission-driven team focused on improving patient care and clinician efficiency
- Engage in a fast-paced, entrepreneurial environment with a focus on impact
- Collaborate with top-tier professionals in AI and healthcare technology
What to Expect (Job Responsibilities):
- Design and deliver AI-powered clinical note templates tailored to client needs
- Participate in client onboarding and feedback sessions to refine documentation requirements
- Ensure the accuracy and reliability of clinical outputs through thorough testing and quality assurance
- Facilitate EHR integration by structuring clinical notes for various systems
- Serve as a trusted technical point of contact for client accounts, managing project timelines and expectations
What is Required (Qualifications):
- 4+ years of experience in a technical customer-facing role such as Technical Account Manager or Solutions Engineer
- Hands-on experience with large language models (LLMs) like Claude and OpenAI
- Strong skills in designing structured prompts and ensuring output consistency
- Technical literacy with APIs and structured data formats such as JSON
- Client-facing experience with the ability to communicate technical issues to non-technical stakeholders
How to Stand Out (Preferred Qualifications):
- Familiarity with clinical workflows and EMR/EHR systems
- Experience in prompting and testing LLMs to achieve compliant results
- Prior experience in a healthcare technology or AI-driven product environment
#HealthcareTechnology #AIInnovation #ClinicalDocumentation #CareerGrowth #ImpactDriven
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