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Technical Account Manager - Public Sector
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Job Description
- Req#: 4648829006
Employer Industry: Cloud Security Solutions
Why consider this job opportunity:
- Salary up to $138,400
- Eligible for participation in the employer's equity plan and potential incentive compensation
- Comprehensive health and welfare benefits including medical, dental, and vision insurance
- Flexible paid time off plus 11 paid holidays
- Opportunity for career advancement and growth within a rapidly expanding organization
- Work in a collaborative and innovative environment focused on customer success
What to Expect (Job Responsibilities):
- Provide expert guidance to customers on deployment and operational best practices, serving as the primary liaison for technical questions and escalations
- Develop trusted advisor relationships with customer stakeholders to enhance adoption and satisfaction
- Assist customers in developing Success Plans with critical goals and performance indicators, measuring progress and reporting outcomes
- Identify and resolve technical issues to maintain high levels of customer satisfaction
- Collaborate with sales and renewal teams to secure contract renewals and identify expansion opportunities
What is Required (Qualifications):
- 3+ years of experience working in the Public Sector supporting Public Cloud workloads
- Strong familiarity with Public Sector compliance frameworks such as FedRAMP, StateRAMP, and NIST
- 3+ years of experience in technical customer-facing roles, such as Technical Account Manager or Customer Success Engineer
- Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications preferred
- Excellent communication and interpersonal skills to engage effectively with stakeholders at all levels
How to Stand Out (Preferred Qualifications):
- Familiarity with container technologies (Docker, Kubernetes) and associated security considerations
- Proven track record of building and maintaining relationships with enterprise clients
- Strong problem-solving skills with the ability to troubleshoot complex technical issues
#CloudSecurity #TechnicalAccountManager #CustomerSuccess #CareerOpportunity #CompetitivePay
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Agentless cloud security and compliance for AWS, Azure, Google Cloud, and Kubernetes.
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