GAN Integrity
Technical Account Manager
This job is now closed
Job Description
- Req#: 250
Employer Industry: SaaS Compliance Solutions
Why consider this job opportunity:
- Competitive salary that reflects your skills and experience
- Flexible working hours with the option to work fully remotely while aligning with East Coast time
- Opportunity to contribute to building an ethical and compliant business environment globally
- Chance to make a significant, lasting impact within a rapidly growing company
- Work within a diverse team that values collaboration and inclusion
What to Expect (Job Responsibilities):
- Own the technical success of assigned enterprise accounts from onboarding through renewal
- Serve as the primary technical point of contact for customer IT, security, and engineering stakeholders
- Lead technical onboarding, environment setup, and complex integrations (APIs, SSO, data pipelines)
- Proactively monitor platform health, performance, and usage patterns to identify risks
- Act as a long-term technical advisor aligned to the customer’s architecture and roadmap
What is Required (Qualifications):
- 5–10+ years of experience in technical post-sales, customer engineering, or solutions roles within B2B enterprise SaaS
- Strong understanding of cloud architectures, APIs, integrations, and enterprise security concepts
- Experience supporting large enterprise customers in complex, multi-system environments
- Ability to translate technical concepts into clear business impact for non-technical stakeholders
- Comfortable operating in ambiguous, high-accountability, customer-facing environments
How to Stand Out (Preferred Qualifications):
- Experience supporting regulated industries (financial services, healthcare, government, GRC)
- Prior experience as a Solutions Engineer, Implementation Lead, or Senior Support Engineer
- Familiarity with enterprise compliance, security, or risk management platforms
#SaaS #ComplianceSolutions #RemoteWork #CareerOpportunity #CustomerSuccess
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